Very fast response to my inquiry, easy to get an appointment for a quote. Alex arrived on time to the meeting, provided a detailed proposal and set very accurate expectations as to timing and duration. Work crews for waterproofing and slate installation very diligent about clean up. One minor issue with the railing contractor as they did not do a thorough clean up. Called Jason and within an hour both Jason and Alex were on site, and completed the clean up themselves. They both apologized and were very clear that this sort of thing should never happen with their skilled trades people. I would not want to be the installer after Alex spoke to him. Grand Building and Contracting did not seem at all happy with how the job site was left. Jason was on site pretty much every day that work was being performed and provided regular updates on schedule and progress. Overall, I would rate this company excellent for client service, quality of workmanship, communication, followup, and attention to detail. I would use this company in a second for subsequent projects.
This company may be slightly more expensive than some others, but they do quality work, they meet their promises and commitments, and they keep you very well informed along the way. These qualities are not all that common in my experience.
- Approximate cost of services:
- $11,000.00