Had our windows done by a private contractor who uses Vinylbilt windows. Three of the windows had leaks. More than 6 months to get them fixed because nobody wanted to take ownership for the error. Finally Vinylbilt fixed them after many conversations and us having to wait for the leaks to get worse! Not happy with the process. The window tech was very nice and polite. Two of the windows are tight and a little hard to open but just dealing with it because we're over it.
- Approximate cost of services:
- $3,000.00
- Company Response
Hi Monica, we apologize for not getting back to you promptly as we understand how frustrating it can having problems with your windows. If you could please send your contact details to vbservice@vinylbilt.com and home address and we will have someone from our team to contact you right away.