Vinylbilt Windows and Doors

Window seal failed after seven years. Phoned Vinylbilt and they replaced it under warranty the next week, even came at the time quoted. Cant get better service then this.

The company has sent a very knowledgeable technician who change the six old leaked Panes in a very professional way. Buy the way he also fixed all the minor problems of the windows. I am very satisfy with the service provided.

Vinylbilt Windows and Doors came to my house to perform warranty service for one of the windows that I had installed in the fall of 2021. Everyone who I dealt with from this company- Kyle, Rebecca and Jonathan, was professional and courteous. One of the traits that I look for in a company is simply whether they do what they said they will do. And that's exactly what these three people mentioned in this review did. So thank you for doing the job you said you would! I would also specifically commend Jonathan who performed the service at my house. He is highly skilled, and clearly very experienced working with windows. His customer service was exceptional and he performed the work quietly and efficiently. I am extremely pleased with the work he performed. The view out my window is now fantastic!

We had a new front window installed which unfortunately had a broken seal and allowed the window to ‘fog’ between the glass panes. I called and a technician, Johnny was sent to our home. He was on time, masked, very polite and was incredible doing the work he does. I am so pleased with this company and their serviceman, Johnny, I had to right this review. I NEVER write reviews but this company deserves the praise! -just thrilled in Beamsville!!!!

Hello, I had excellent service at Vinylbilt. They were great in my initial interaction with the customer service. The technician that came for the initial inspection was on time and well covered the scope of work. The manufacturing required was done promptly and I was contacted when the parts were ready to be installed. the technician that came home was also on time and did his work very professionally. I am very happy with the service and would not hesitate to recommend Vinylbilt windows and doors. Jacques, Oakville

I had windows put in 15 years ago with a lifetime warranty. I called the company but they had been sold to Vinylbilt and they came and fixed what was needed to be done. Especially very impressed with Jonathan the service technician who did all the work. He was very good at his job and very courteous and respectful, taking off his shoes before he evenentered the house.

This was a warranty claim We were surprised to learn when we were booking the appointment that we would need pay $200 service charge. This was a surprise

We reported the broken latch in April or May of 2021. We went all summer long without being able to open the window. We were finally contacted in November for the service visit. The company showed up the day I booked and had the repair done in 5 minutes. My concern is why did it take 7-8 months for a 5 minute repair. It was a warranty repair, for that I am thankful.

CREW ARRIVED ON TIME, WORK WAS COMPLETED AND TOTALLY MET MY EXPECTATIONS FOR QUALITY, ATTITUDE, EFFICIENCY AND FINISHED RESULT.

Had Vinylbuilt replace 6 windows that had a seal failure. Although I wasn't happy to have to do that I was very happy with how accommodating they were and how little turn around time they needed. The windows were purchased from the previous home owners so I will add that the warranty transfer to me was painfree. I paid $300 service/labor charge to replace 6 windows. Jonathon was the tech and he was punctual and one of the cleanest contractors I've ever had in my house. He left zero mess and zero damage. He was fast and accurate and we really appreciated his service visit. Highly recommend. Failed wi down seals happen but Vinylbuilt really stands behind their product.