Smart Garage

Garage Doors & Hardware
Surrey BC V4N 3P3
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Garage Doors & Hardware
Smart Garage
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93%

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Reviews for Smart Garage

Average customer rating:
9.7 10 (42 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
3/10

Great door and installers, poor customer after service

Windows & Doors Installation & Service review in Langley

Great door, charged for door delivery, they sold door and installed, 70.00 charge to deliver door that was brought by the installers, not a huge charge but shows the type of charges that Smart Garage engages in. Charged 175.00 for removal and disposal, they did not dispose of door. Originally told charge for disposal fees so arranged to give door away but management tells us after job completion that no the fee is just an add on. Again not a huge charge but the constant add ons are something to watch out for with this company. and the changing reasons for their fees. According to management I am the only person to notice or mention these charges? Very poor after installation customer service. Paid the 5400.00, love the door but could not recommend this company.

Approximate cost of services:
$5,400.00
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Company Response

We are very up front with any charges, we separate out delivery on the doors because delivery is based on location. (someone in Chilliwack pays a bit more than someone in Langley because they are further away from us) As far as removal disposal charges go, as I discussed with you on the phone it is easier for us to take the door out when it does not have to be reused, we have one charge that includes removal if you want it. We send an itemized quote so that people can see exactly what they are paying for. We are glad you are happy with the door, we don't quite understand the frustration about detailed invoicing, but we appreciate your feedback. We feel that we are fair and upfront with the way that we itemize our invoices.

toybox
toybox
1 review Langley City, BC
10/10

roll up shop door

Windows & Doors Installation & Service review in Langley City

I am very impressed with complete process of getting a rollup door installed in my shop. The salesman quoted the job and said they would be 4 weeks till installation they came in 3 weeks. The installer made an appointment for noon, called and said he was running early showed up at 11.50am installed the door and left at 1pm completely done. I have not seen that kind of service anywhere for the past few years. Very happy with the quality and service I received Thanks a bunch .

Approximate cost of services:
$2,700.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words.
Smart Garage
604-637-2030

fatcat in Coquitlam
fatcat in Coquitlam
1 review Coquitlam, BC
10/10

17 foot door

Windows & Doors Installation & Service review in Coquitlam

i saw these doors at home show a couple years ago and was quite interested. finally decided to purchase one and smart doors was excellent to work with. they came and checked out my needs and gave some advice. i needed to get new door installed on short notice and they scheduled me in fast. very happy with service and door is amazingly quiet

Approximate cost of services:
$2,700.00
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Company Response

Thank you for your kind words.
Smart Garage
604-637-2030

michael
michael
2 reviews Pitt Meadows, BC
10/10

New garage door. 9

Garage Doors & Hardware review in Pitt Meadows

Very good work installing the new door. Very quick and well finished off.
Thank you..

Approximate cost of services:
$3,000.00
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Company Response

Hi Michael. Great to hear the installation went smoothly. Enjoy your door!

Paul C.
Paul C.
0 reviews Burnaby, ON
10/10

Garage Door

Garage Doors & Hardware review in Burnaby

Top quality product (Rollup door and Heavy Duty motor) installed. Installers came on time as promised. Were friendly and hard working. Finished the job when estimated. Door works perfectly. I would recommend this company

Approximate cost of services:
$2,000.00
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Company Response

Hi Paul thank you for the recommendation!

masenthi
masenthi
0 reviews Vancouver, BC
10/10

Detached Garage Supply and Install Garage rollup doors

Garage Doors & Hardware review in Vancouver

We are fully satisfied with the product and the service provided. We will definitely use the product for our next project.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review and your future plans to purchase a Roll Up Door. Return customers are valuable to a successful company.

jimmyn604
jimmyn604
0 reviews Burnaby, BC
10/10

Garage Door install

Garage Doors & Hardware review in Burnaby

Jacqui gave me a really good deal on the 2 new homes I built!

One was slightly dented after the job was completed

They Came back and installed new doors without me asking!

Approximate cost of services:
$2,700.00
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Company Response

Thank you for your review Jimmy. We strive to give the best quality service and product

Denis
Denis
0 reviews Abbotsford, BC
8/10

Garage door install

Garage Doors & Hardware review in Abbotsford

Installation of a roll up garage door. Work neatly done. The installers were efficient and professional, also friendly to deal with.

Approximate cost of services:
$2,000.00
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Company Response

Hello Denis, Thank you for your review. At Smart Garage we pride ourselves on efficient, professional and friendliness.

gio12
gio12
0 reviews Surrey, BC
10/10

Garage doors replacement

Garage Doors & Hardware review in Surrey

Had garage replaced, the whole process was smooth, and the staff was very professional with a genuine interest to work with us to assure a satisfactory result.

Approximate cost of services:
$1.00
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Company Response

Thank you for your comments. We are happy to hear that the process was smooth and our staff professional.

office
office
0 reviews Orillia, ON
10/10

Shop rollup doors

Windows & Doors Installation & Service review in Orillia

Custom build and install 14 x 14 foot roll up shop doors. Well constructed and fit perfectly. Great experience from sales to installation.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your review. Smart Garage Door Ltd. is a small company with great staff and good products and that make for happy customers like you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Garage

Welcome to Smart Garage Door Ltd., the home of the alternative to the traditional overhead garage door. At Smart Garage, we are proud to be a local BC Roll-Up garage door manufacturer.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Roll Up Doors, Steel Sheet Doors, Security Shutters, Overhead Roll Up Doors, Commercial Roll Up Doors, Residential Roll Up Doors, Commercial Roll Up Door Motors, Residential Roll Up Door Motors, Custom Roll Up Garage Doors, Insulated Roll Up Garage Doors and Agricultural Roll Up Garage Doors.
SERVICES
Manufacturing, Distribution, Installation, Sales and Service of Roll Up Garage Doors.
BRANDS
Roll-Up-Door
STYLES
Overhead Solid Steel Roll Up Doors
SPECIALITIES
Custom Roll Up Garage Doors Manufactured in British Columbia, Canada
WEBSITE
http://www.smartgarage.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa, MasterCard, Cash or Cheque
MEMBERSHIPS
Shell Busey Home Referral Network
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT RATE
Custom
WARRANTY TERMS
1 year on the installation, 2 years on all electrical components, and 10 years on the door itself for all chipping, fading, or cracking of the paint.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.