True North Underpinning

Basement Renovation
9 Canvarco Rd Toronto ON M4G
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Basement Renovation
True North Underpinning
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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for True North Underpinning

Average customer rating:
10 10 (132 reviews)

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mikeyoung.young in Toronto
mikeyoung.young in Toronto
1 review Toronto, ON
10/10

East York basement lowering

Hands down the best experience with a reno we’ve ever had - and it was by far the most complex. The crew was amazing, friendly, and professional. Our neighbours also loved the crew and agreed that we are sad to see them go. That last statement alone should tell you how much we liked them… who is sad that a job is done?!?

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Company Response

Hi Mike,

We can come back and start over if you like.... HA HA HA!! Thanks for this great review. Hopefully the reno continues as smoothly as it started.

Daniel

Jennifer
Jennifer
0 reviews Toronto, ON
10/10

Basement Underpin and Waterproofing

Daniel, Josh, Aubrey and the rest of the True North crew are extremely professional and excellent at what they do. Everything was thoroughly explained to us throughout the job and we felt extremely comfortable with the expertise of the team on our project. Any issues that popped up as the result of difficult terrain or working on an older home were met with well thought out solutions. Can't recommend this team enough!

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Company Response

Hi Jennifer,

I'm glad we were able to work with you on this basement renovation. Thanks for taking the time to review our work and I will pass on the compliment to the guys. Take care.

Daniel

Jessica in Mississauga
Jessica in Mississauga
1 review Toronto, ON
10/10

Underpin, waterproofing and bracing of a bowing wall

We worked with True North for our underpin in spring of 2021. Daniel and his team were professional and organized. They kept us up to date on anything that came up during the project. We would recommend them to others looking to underpin.

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Company Response

Hello Jessica,

Thank you for the great review. We know you'll enjoy the new basement. Thanks for working with us.

Daniel

Sandra Renwick
Sandra Renwick
0 reviews Toronto, ON
10/10

Excellent - Highly recommend!

True North Underpinning are phenomenal. Their quality of work and knowledge of this specialized field is the best in the city without question. In addition to their skillset the whole team is very friendly and professional - from the owner Daniel, who is always available, right down to the on-site team we had of Josh, Aubrey and Keith who were available to answer any questions we had and kept a tidy and well organized worksite. They were on schedule and hardly impacted our lives as we lived and worked from home during the underpinning process. Our project was roughly 750sqft and we finished our basement with underfloor heating and concrete floor which we are having polished this month. When our project was complete we were truly sad to say bye to the team they were so lovely!

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Company Response

Hello Sandra,

Wow. Thanks you for this great review and for referring us to your friends. I was contacted by one yesterday. We really enjoyed working with you on your basement and can't wait to see the finished product. Stay safe.

Daniel

Toronto north resident
Toronto north resident
0 reviews Toronto, ON
10/10

Basement Underpinning

Daniel and his team at True North did an excellent job on our basement underpinning project. The workers were very professional. The work was excellent. The project was completed on schedule and on budget. Daniel was very responsive and accommodating when changes were required to the project as a result of the discovery of unexpected conditions. True North is an excellent contractor, and we are happy to recommend them.

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Company Response

Thank you for the review. I'm not sure which of our clients this is, but I hope you're happy with the new basement space.

Daniel

stephanie
stephanie
1 review Toronto, ON
10/10

Basement Renovation

Daniel and his team fit us in to their schedule last minute when we learned the house required the basement to be dug out and new sewage lines put in. Communication throughout was top notch as was his team - an incredible group who were courteous, punctual and extremely hard-working. They are valued and highly recommended!

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Company Response

Hi Stephanie,

I'm glad we were able to fit you in last minute like that. Thanks for taking the time to write us a great review.

Daniel

Jennifer
Jennifer
0 reviews Toronto, ON
10/10

Basement Underpinning in 100 year old house

We are extremely happy with the service we received from True North Underpinning and highly recommended them. From start to finish they were extremely responsive and professional. Their workers were friendly and polite and we even received compliments from the neighbours about how nice the crew was.
Daniel answered every phone call and the job was finished in the exact time he quoted. Consider yourselves lucky if you are able to book them for your job!

1 of 1 people found this review helpful.
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Company Response

Hi Jennifer,

Your project was one of the smoothest we've had!! Glad to hear you're happy with the final result.

Daniel

silvie in Toronto
silvie in Toronto
0 reviews Toronto, ON
10/10

Basement Underpinning

I couldn’t be happier with how True North Underpinning handled our basement project. Hardworking and friendly crew, efficient management and great customer service.
As both a customer and a GC I look forward to working with True North again.

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Company Response

Hi Silvie,

Thanks for taking the time to write this review. It was a big project at your place, but a fun one to be a part of. Good luck with finishing it off.

Daniel

Lovell
Lovell
0 reviews Toronto, ON
10/10

Underpinning

Great to deal with
True professionals
During these trying times it was hard to get any projects started but Daniel and the boys came over and got the basement reno done

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Company Response

Thanks David. Appreciate the review. It was a pleasure working with you guys.

Daniel

Debbie from Toronto
Debbie from Toronto
7 reviews Toronto, ON
10/10

Basement foundation and drain replacement

From the very first point of contact, Daniel and his entire crew have been excellent to work with. I contacted True North after reviewing many other contractors on Homestars.

Our job consisted of removing and replacing the existing basement cement floor, replace all the drains, water proof the basement and also remove and replace the garage cement floor. We did not do underpinning, because the height of the basement is fine. Daniel recommended putting in a backwater valve and sump pump. While we were at it, we added radiant floor heating.

The job started on time. The entire crew worked fast, kept me informed, cleaned-up as much as possible each day and was very courteous. Daniel would always check with me to make sure the work was done to my satisfaction. With any renovation, issues come up, but Daniel kept me informed and offered suggestions to over come the issue. We are extremely happy with the work and highly recommend True North.

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Company Response

Hi Debbie,

Thank you for the great review. We really enjoyed working with you and I hope you guys enjoy the new space / work room.

Daniel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True North Underpinning

True North Underpinning is a company fully dedicated to lowering basements of Toronto homes. We have vast experience with all the varieties of houses in Toronto including heritage homes that are over 140 years old, townhouses, detached and semi-detached homes.

We can provide a higher quality service with our True North Underpinning crews who are trained underpinning specialists. You will be assigned a crew that is both professional and courteous. They will see your project through from beginning to end.

When it comes to underpinning your home don't leave it to amateurs or less experienced companies. A major renovation such as this should be done by professionals.
True North Underpinning is proud of our reputation of completing jobs on time and on budget, with the highest quality of workmanship and cleanliness.

Call us for a free site inspection followed by a detailed and itemized estimate. . We are fully licensed and insured including mandatory underpinning insurance.

Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, and Sump pits

CATEGORIES
Basement Renovation and Foundations
SERVICES
Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, Sump pits and in-floor heating.
WEBSITE
http://www.truenorthunderpinning.ca
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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