True North Underpinning

Demoed existing basement. Removed and poured new slab. Installed sump, back flow valve and weeper. Installed interior water control membrane.

I got quotes from several underpinning companies before hiring True North. It was the professionalism that sold me. There were no big talking empty promises of a finished underpinned basement being 10 feet high, or quotes that couldn't be met just to get my business. The job was done beautifully, reasonably and respectfully. The price was the price. The time frame was on point. Any roadblocks with the City or contractors, Daniel was willing to go to bat and navigate for me. The True North team is amazing to work with. As a single woman, I never once felt nervous to have these guys in my home. I'm so happy I hired True North. Beautiful job.

I'm not one to write reviews, but I feel like this is a company that should be talked about.

I know underpinning can be a scary and an expensive process. But when you talk with Daniel and his workers from True North, it really does take the stress away.

I have been looking at hiring an underpinning company for a few years, I received quotes from different companies, some higher, some lower. But at the end of the day it was Daniel who seemed the most knowledgeable.

From the day true north started it was constant professionalism. The speed at which they worked was truly impressive.

If you are thinking about hiring a different company, honestly, don't. Send Richelle from true north an email and you will be extremely happy with the results.

We had structural and underpinning work done. Daniel, Sean and the team were very professional and helpful throughout the process. They were quick, diligent and we couldn't be happier with our experience. Would gladly recommend to anyone.

We wanted to get a proper basement floor in our 1911 semi (instead of uneven cracked concrete over dirt...) and contacted a few companies for quotes. Some responded, some didn't, but Daniel stood out as professional and knowledgeable, and his pricing was competitive. We were looking for a new smooth, level floor with new drainage and backflow preventer, so the task was not as big as lowering the floor, but still a lot of digging, gravel and concrete. His crew was great and very careful about keeping things as clean as possible in the rest of our house, and our dog was happy having them there too! Very happy with the result and no surprises, everything went well. Thanks.

I have had ample experience with renovations and True North has been by far the best experience yet. Daniel is knowledgeable and sets you at ease despite the cost of a project such as this. He is personable and trustworthy.
Right from the beginning the project went as planned - they stayed on schedule and on budget - no surprises.
Daniel chooses his crew carefully as they are friendly, respectful, punctual, dependable and very hard working. They left my basement and yard clean. If I could give them 10 stars I would. Thank you True North for providing such excellent service.

Amazing job. Professional, friendly and experts at their job. Completed the job before the estimated time line. Did a great job cleaning the site each day and very trust worthy.

Had a great experience with Daniel and his team this summer to dig down, underpin and waterproof the fieldstone/rubble foundation of my 100+ year old house. The crew was excellent, reliable and did a great job, on schedule and on budget. My neighbours were raving about how polite and tidy they were! Daniel was great about accommodating a few last minute changes to the plan (adding structural work for a widened basement entryway partway through the project) and coordinating with my finishing contractor and trades where needed. On top of all that superior service, the price was extremely competitive with other quotes I received.

True North completed our basement underpin last month and did a fantastic job. Our 1883 Victorian home presented some unique challenges but Daniel/Josh/Kyle did an excellent job at executing within expected timelines and to budget. They are extremely professional and pleasant, and very competitively priced. I asked lots of questions and they always had time to provide explanations. I'd happily recommend them to anyone.

We had a great experience with True North and would not hesitate to recommend them wholeheartedly. From first contact, the owner, Daniel, was professional, responsive and patient with our many questions. His estimate was detailed, transparent and accurate. The crew started the day they were scheduled to begin and finished ahead of schedule. We enjoyed having Sean, Kevin and Saul around. They were friendly and respectful of our home, even taking extra time to interact with our young boys who were enthralled with the whole process. We felt we were in good hands throughout the project and could trust Daniel and his crew to do the job correctly. They fulfilled our expectations and beyond.