Energuy Canada

Energuy gave me a pretty hard sell on their services, which they claimed would save me money. In fact, I lost money and realized their entire business model is predicated on people not bothering to claim the rebates. They provided me with a computer-generated generic list of what I needed to do to qualify for the provincial Enbridge rebates, which I realized before long were impossible for me to qualify for. You have to make three out of five changes: 1) upgrade windows and doors; 2) insulate the home; 3) upgrade the heating system; 4) upgrade the hot water system; 5) perform air sealing. I upgraded the windows and doors and the heating system. I wasn't able to upgrade every window to an Energy Star window because in some cases the requirements for such a window were contrary to safety in terms of tenants being able to exit a property should there be a fire. And I wasn't able to insult the home despite the Energuy report telling me that was the most significant thing for me to do because after contacting an insulation company, they drilled a few holes and told me that the home had insulation and because it was a double-brick house they couldn't fill more in. When I contacted the guy who had done the evaluation, he said, "Well, you can insulate your attic." I pointed out that there was no attic -- that the attic had been converted into a top floor. His response was I should rip out the ceilings and put insulation there. Right. Then there was upgrading the hot water system. I was willing to do this but turned out to qualify for the rebate, you can't just buy an ordinary hot water tank for $1200 -- you have to buy an Energy Star certified tankless gas-fired water heater with an EF of 0.90 which my HVAC company said would cost closer to $5K. At this point, the rebate ceased to make sense. Nonetheless, I asked them to perform the air sealing tests, which they hadn't done in the first place so there was no way to measure improvement. And, the guy just vaporized and wouldn't do anything more to assist. So I would completely avoid this company -- and note that qualifying for the rebates is quite challenging.