Royal Town Construction Ltd

Paving Contractors
14-347-3650 Langstaff Rd. Vaughan ON L4L 9A8
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Royal Town Construction Ltd
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88%

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Reviews by rating (past 12 months)

Reviews for Royal Town Construction Ltd

Average customer rating:
8.8 10 (120 reviews)

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D. G.
D. G.
8 reviews Toronto, ON
0/10

Royal Town's Royal Mess

On Sat, Nov 7th, ’20, Kosta & his crew came to re-pave our shared double driveway. They were well-organized & tidy with their work. The driveway looked great. This is the third time the driveway has been paved. The first was in ’75 & the 2nd time was in ’91.
At the end of November, we had a heavy rainstorm that showed a glaring flaw with the way the driveway was designed. Instead of draining down the middle, like the way our previous paved driveways drained, all of the water was draining over to my side of the driveway. At the top of the driveway, the water drains down the middle for about 12ft, then it veers to the left behind my car & pools at the front step. From there, it runs along the landing of the front step to the front lawn, where it continues to flow to the front of the house. Beyond this point, all the water, including the water from my neighbour’s side, drains into the hedge that runs alongside of the driveway. Very little drains out to the sidewalk. Once the rain stops, my neighbour’s side dries quickly, but our side remains wet. The wetness is not good in the winter because our side gets a layer of black ice. My sister had a bad fall in December & was off work for a month with a pulled hamstring & back injury.
I sent an e-mail Dec 4th, including pix posted on this review too, to Royal Town to let them know what is happening with the drainage of our driveway. Kosta phoned back & left a message on Dec 7th. stating that the sidewalk on Kipling Avenue sloped to the south, so there was no way they could make the new driveway drain down the middle. Water would pool before the sidewalk & not drain to the street. When I called back & reached Kosta live, he repeated the same info & stated that the driveway is under warranty, so he'll be out in the spring to resolve the issue. On an added note, my neighbour & I were not told of this issue when Kosta gave the quote. We specifically told him that we wanted the drainage down the middle, like the two previous paving companies had it designed. We also told him that we wanted highway grade asphalt & I didn’t want our side to look like we’re sinking in pavement. Kosta took it upon himself to change the drainage plan that we requested when he was doing the paving & didn't tell us about the change.
When May rolled around, messages were left on May 18th, May 31st & June 29th. None of my messages were returned, so I had to get my lawyer to send a letter threatening small claims court legal action. Unfortunately, this is what was needed to get a response. During this time, my neighbour showed me the big cracks that were developing on our side, towards the middle of the driveway. The three cracks total 15ft. Also, I had noticed there were 3 spots where weeds were growing through the pavement. (See pix for both issues) I haven’t seen this before on a new driveway, especially when the asphalt is under a year old. On July 11, ’21 Kosta came out to inspect the driveway. On July 19th, '21 he called me to say that they would be out on a hot day (over 25c) to heat up the pavement & re-slope the driveway, either by the end of July or into August. He said I should call him by the end of August if I hadn’t heard from him.
The end of August rolls around & still there is no sign of Kosta & his crew. I called him & was told that the weather is too hot for his men to work & that the owner needs to come out to inspect how the driveway is to be repaired. He told me that they would be out by the end of Sept to do the repair.
In the same pattern as before, there was no communication from Kosta throughout Sept, so I phoned & left a message on Sept 23, ‘21. Kosta called back during the early evening on Sept 24, ’21. The plan to repair has changed from heating up the pavement & re-sloping to cutting troughs into the pavement to capture the water. If this doesn’t work, then they will be out in the spring.
This is the final straw for me with this company. Bad communication, stall tactics, stringing myself & neighbour along for the year, & band-aid solutions have ruined any trust that I had for them to resolve this issue. A proper drainage design is a key foundation to any driveway & needs to be implemented before the pavement goes down, not after the fact. The only way this driveway or any driveway is repaired when it doesn’t have proper drainage is to rip out everything & start all over again. They’re coming off like a honky-tonk, fly-by-night organization, so I don’t see this happening anytime soon. I would not recommend their services to anyone looking for a paving company with any type of expertise in their workmanship & handling warranty claims efficiently with a positive resolution.

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Private User
Private User
Private User reviews Mississauga, ON
8/10

Driveway Pavement

We had our driveway repaved by Royal Town Construction. Kosta was very professional, knowledgeable and personable. It took a little longer than we had expected but that was all due to weather related issues. Besides that we are very pleased with the completed work.

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Company Response

Thank you for the great review

Private User
Private User
Private User reviews Orangeville, ON
10/10

Driveway Paving

Great service very friendly and comes with a warranty. Came recommended and so far not disappointed

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Company Response

Thank you for the great review!

Private User
Private User
Private User reviews Milton, ON
10/10

Repaving driveway, interlocking, backyard patio

Highly recommended, skillful workmanship, on time, reasonable cost, Kosta was responsive to all of my calls/texts/inquiries. Very efficient and professional staff. Extremely satisfied with the end result!

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Company Response

Thank you for the great review. It was our pleasure.

Stanley
Stanley
0 reviews Toronto, ON
9/10

Driveway repave and interlock walkway

My existing driveway was tired, cracked and wavy. I received a quick reply from Kosta and gave me a competitive quote. The excavation was quick but the asphalt took longer than expected due to the high demand from COVID. I would highly recommend going with Royal town from their attention to detail. The product speaks for it self.

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Company Response

Thank you for the great review.

Winnie
Winnie
2 reviews Richmond Hill, ON
10/10

Stamped concrete walkway, driveway re-pave, landscaping

Kosta and his team were professional,responsive and a pleasure to deal with start to finish. Despite the most unpredictable weather we could not be more pleased with the end result. The quality of workmanship is superior as many people commented how fabulous it looks. We were unsure of the decision to use stamped concrete but we’re so happy we did as Alex’s care and attention to detail was a work of art. We received 8 estimates but Kosta was honest, straightforward and pricing most reasonable. Would not hesitate to recommend RTC to others- no regrets whatsoever.

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Company Response

Thank you for the great review! It was our pleasure

Private User
Private User
0 reviews Mississauga, ON
10/10

Asphalt driveway paving and interlock

Royal Town Construction was simply amazing. From start to finish. Kosta was very professional, informative, answered all our questions and concerns. The Interlock crew was phenomenal, they did an amazing job. They cleaned up after the job was done, no mess. I was very satified with the work they did. We have already referred them to other friends for work on their property. I would definitely use them for future projects on my property. Great job Kosta and team!

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Company Response

Thank you for the amazing review.

trallain
trallain
1 review Brampton, ON
10/10

New Driveway - Curbs & Asphalt

Kosta and his crew are top drawer professionals. It quickly became evident this was an experienced crew that knew what they were doing. The biggest challenge was weather delays - which was out of their control. One suggestion I would like to make: When quoting for the concrete work (new curbs) it would have been helpful to know there could be additional expenses for landscaping to fill in the gap and level the lawn to the new curbs. While Kosta later explained that their work was limited to hardscaping it would have been helpful to anticipate this additional expense for landscaping in advance. That said, we would not hesitate to recommend Royal Town Construction for your driveway project.

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Company Response

Thank you for the great review

Private User
Private User
Private User reviews Brampton, ON
10/10

Driveway repaving

Great service and price

Very efficient at removing the old asphalt and putting in the one being careful at not damaging garage doors and curbs.

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Company Response

Thank you for the great review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Town Construction Ltd

Royaltown Construction Ltd. has emerged into a distinguished name in the construction industry in GTA since 1995. Royal Town Construction Ltd's services include asphalt paving, interlocking stone, concrete/pattern concrete, and natural stone to Residential, Commercial and Industrial sectors.

CATEGORIES
Paving Contractors, Concrete Contractors, and Interlocking Stone
SERVICES
Interlock, Paving & Concrete
SPECIALITIES
Driveways, Roadways, Pathways, Parking Lots & Pavement
WEBSITE
http://royaltownconstruction.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
CASH / CHEQUES
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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