Aqua Spa Pools & Landscape Design

Swimming Pools, Spas & Hot Tubs
3560 Rutherford Rd. Unit 33 Vaughan ON L4H 3T8
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Aqua Spa Pools & Landscape Design
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89%

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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Aqua Spa Pools & Landscape Design

Average customer rating:
9.4 10 (77 reviews)

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Ricky in Toronto
Ricky in Toronto
0 reviews Toronto, ON
10/10

Angelo and The Crew Were Amazing

The meeting began in February of this year, (2021.) The response was quick but I had doubts that during Covid, The pool would be completed. From the beginning, Angelo was amazing and professional. Never over promising but never under delivering as well. His reassurance was why we went with Aqua Spa Pools .
From the beginning, he stated that if any issues would occur, it would be due to raw materiel shortages and nothing else. Being in a business myself, I fully understood the situation in hand. Covid had created issues in the supply chain. And of course, that occurred.
Throughout the process Angelo and his crew were in touch with us and letting us know the situation in hand. We never felt that we were being told stories or they were just passing the buck due to Covid.
At the end of it, I could only tell you that Angelo, Davide, Phil, Livani and the rest of the Aqua Spa family, completed the job and my kids were the happiest that they have ever been. Thank you again ladies and gentlemen for all of your help. It will never be forgotten.

A Happy Client
Ricky Gill

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Linda
Linda
1 review Mississauga, ON
10/10

Backyard oasis

We weren’t sure what we could do in our small space, but Evan and team guided us through great options and delivered our backyard oasis.

Though we experienced delays, evan was always sure to notify us so we weren’t left in the dark.

Since the day our pool was filled with water in may we have not stopped using it.

We would highly recommend Aqua spa to our friends and family

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Company Response

Thank you very much for your positive review! We are happy that you have a new backyard to enjoy for years to come.

Aaron
Aaron
1 review Vaughan, ON
0/10

Design work is a fraud

The company's design work is a fraud. Stay far away from them.

Evan was our first point of contact (he was very nice and professional) and referred us to Angelo (who was going to be our "Project Manager".

They encourage us to pay them for a design (which we did) and then sent us something that was off base. We reached out multiple times to Angelo to try and get it corrected and he just ignored our comments/questions and when we did eventually reach him by phone and he came off rude and dismissive.

We then reached back out to Evan and after a couple of emails and a phone call, we eventually connected with Evan. Evan said he would make the situation right and never contacted us back.

Dealing with this company is not worth it.....stay far away from them and spend your money somewhere else.

2 of 2 people found this review helpful.
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KDonnay56
KDonnay56
1 review Toronto, ON
1/10

Run the other way!!!!!

I would NEVER recommend this company or want any person to go through the suffering we had to go through. They didn’t care about mistakes, delays or our property. They took our money and never delivered on time. They would show up once every 2 weeks. They were always full of excuses and a million mistakes were made that could have easily been avoided, sadly that can’t be fixed now. Our backyard work was finished 6 months later than promised.

Biggest most expensive mistake hiring this company.

3 of 3 people found this review helpful.
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Private User
Private User
Private User reviews Vaughan, ON
8/10

Pool, landscape, hardscape, cabana

Aqua Spa was great and competitively priced when we were looking around for pool and landscaping. Their crews extremely knowledgeable/ professional. Shout out to John who we worked with to plan and design and who oversaw the project. Pool and hardscape executed with excellence and quick. Landscape was good but I didn’t get the all the plants I ordered and paid for. I still have faith that John will fix it when he has the time. Service is great, they come when you call. Open and close costs a little too high. The cabana built the year later is fantastic. We aren’t finished adding to the backyard but what we have so far we are loving. Thanks Aqua Spa!

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Vaughan, ON
10/10

In ground pool & Landscaping

John at Aquaspa and Royalstone created an outdoor oasis for us at our previous house in 2017. They were amazing through the entire process. I can’t imagine a negative review about them as I know they go above and beyond for their clients by experience. John made this a painless process and the crews were amazing, quick and clean with their work. We stayed on time and had no surprises. This is a big process and expectations from the home owner needs to have some flexibility when it comes to weather delays, order delays for all the different components of the pool and dealing with different contractors at different stages. Overall experience was amazing. So amazing we moved and are using them all over again! We look forward to using our new pool and backyard oasis built again by Aquaspa and Royalstone again this summer!

1 of 1 people found this review helpful.
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North York Family Pool
North York Family Pool
1 review Toronto, ON
6/10

Backyard Pool

This project started last year and we are still in the process of working through issues to hopefully have a pool made soon. Looking forward to enjoying time with the family in the pool.

7 of 7 people found this review helpful.
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glenroy1
glenroy1
0 reviews Vaughan, ON
10/10

Amazing!

We hired Aquaspa Pools to build our in ground pool. The space was tight and the budget was tight too. However they exceeded our expectations. Our project manager Tim was a delight to work with. They installed on time and within budget, when other people we know were being delayed. We could not be happier with the design and amazing pool they have created for our family. This is going to give us years of happiness and enjoyment.

2 of 2 people found this review helpful.
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dario from Brampton
dario from Brampton
2 reviews Brampton, ON
9/10

Highly recommended

Evan was a pleasure to work with from the start. He and Aqua Spa pools treated us with the utmost respect and professionalism right through the entire process and job. Something a lot of other pool companies lack! The job itself ended up costing a little more than we expected but the work spoke for itself. When it was all set and done, the quality of the work and equipment was nothing less than top notch. It was done in a relatively timely manner with no mistakes. I would and have recommended Aqua Spa to friends and family. The only disappointment, if any, is the relatively high cost (versus other companies) of closing and opening the pool. The warranty is also contingent on using them for these services which is a little bit of a bummer. Regardless still highly recommended but why I gave a 9/10 versus a perfect 10.

3 of 3 people found this review helpful.
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Company Response

Hello Dario. Evan and the team are thrilled to hear that they delivered a quality experience and are encouraged by your kind words. With respect to closings and openings, experience has taught us that the "pride of ownership" we take in maintaining our own projects results in greater customer satisfaction and lower overall cost of ownership. Thank you for taking the time for your positive review.

The AquaSpa Team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Pool, retaining wall and landscaping

Ken and everyone from Aquaspa pools were fantastic. We bought the house we wanted but needed to be sure we could have a pool installed in a unique and challenging property. Ken looked at the property before we bought it and assured us he could remove and reposition a new reinforced retaining wall to support the pool he would install. He was right! He designed the pool it all and we were swimming in the pool about 8 weeks from the first dig. They have specialized crews who were friendly and really knew what they were doing. We are very happy that Aquaspa pool made our backyard dreams come true.

1 of 1 people found this review helpful.
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Company Response

We are so happy to hear that we were able to help make your backyard dreams come true!!! We know that this is just the beginning and that you'll be able to enjoy your new oasis for years to come!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aqua Spa Pools & Landscape Design

At AquaSpa Pools we believe that a pool and its surrounding landscape is more than just a home improvement. It is an exciting new lifestyle.

Quality pool and landsacping design increases the value and beauty of your property, brings tranquility and enjoyment to your backyard and is an expression of who you are.

As every person and family is different, so is every project. Your backyard retreat will be customized to suit your individual needs and bring your dream surroundings to life. From inviting pools and spas, to flagstone paths and rejuvenating gardens, we treat every project as if it were our own home.

DESIGN
Our certified pool and landscape designers will listen to your ideas and wishes, and offer their experienced input. Then they will visualize your dream space, using the latest CAD design programs and hand-drawn renderings.

QUALITY
AquaSpa Pools & Landscape Design uses only the best construction materials, combined with experienced quality workmanship. Our knowledge of proper construction techniques will give you years of trouble-free enjoyment.

TIMELINES
We constantly amaze our clients with the speed in which we complete our projects. We go to great lengths to ensure that projects stay on schedule and that the final results surpass all expectations.

WARRANTY
We partner with the best equipment suppliers in the industry to provide our clients with premium products and comprehensive manufacturer warranties. AquaSpa Pools & Landscape Design stands by all of the work that we do, making the enjoyment of your new backyard retreat worry-free.

SERVICE
At AquaSpa we not only design and build your pool and landscaping, we also provide reliable after-service. Our familiarity with your unique project and our trained staff's knowledge of the equipment used will ensure efficient service and maintenance. After-services include pool opening and closing, safety cover installations, liner replacement and more.

ENVIRONMENTAL RESPONSIBILITY
Our pools use intelligent multispeed pumps and 2" plumbing to reduce electrical consumption, increase efficiency and pass savings along to you,. Cartridge style filters are used to avoid wasting water during backwashes, not to mention conforming to City by-law reference sewer use. Using safe water systems eliminates the need for harsh chemicals and the pollution associated with the production, packaging and transportation of these dangerous materials. Option R value insulation is used behind the steel panels and in the plumbing trenches to reduce the loss of heat.

SPECIALIZING IN
Pools, Spas, Hot Tubs, Water Features, Infinity Edge, Landscaping, Patios, Cabanas, Gazebos, Outdoor Kitchens & Fireplaces

OUR PROFESSIONAL SERVICES INCLUDE:
Renovations/Upgrades, Salt Water Conversions, Liner Replacement/Repair, Opening/Closings, General Repairs, Inspections, Safety Cover Installation

ACCESSORIES
Automatic Pool Cleaners, Pool Covers, Automatic Pool Covers, Fitness Swim Jets, Outdoor Lighting, Pool Controls, Water Accents, Salt Systems, Solar Systems

CATEGORIES
Swimming Pools, Spas & Hot Tubs and Landscape Contractors & Designers
SERVICES
Pool Opening, Pool Closing, Vinyl Pool Installation, Fiberglass Pool Installation, Pool Renovation, Hot tubs and Spa installation, Pool coping installation, Water testing and balancing, Pool and Spa Chemicals, Pool Service and Maintenance, Pool and Landscape Design, Design and Build, Wooden and composite deck construction, Cabana, Patio Construction, Flagstone and Natural Stone Installations
BRANDS
Royal Stone Kreative Woodworking
STYLES
Contemporary, Modern, Traditional, Tropical, Country, Coastal, Colonial, Custom
WEBSITE
http://www.aquaspapools.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
100
MEMBERSHIPS
Landscape Ontario, Pool & Hot Tub Council of Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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