G&G Magic Touch Services

Handyman Services
Toronto ON M1K 2E9
Write a Review
Write a Review
HomeStars
Handyman Services
G&G Magic Touch Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for G&G Magic Touch Services

Average customer rating:
9.4 10 (55 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
0/10

Bathroom

horrible horrible experience. Gail and gill are the worst people I have meet. They are NOT reliable and barely showed up. There tiling work was terrible. The shower water doesn't drain properly because its not sloped properly. The tiles dint line up also chipped. They would have every excuse to not show up during the week. Horrible unreliable ppl. Don't waste your time ot money.

1 of 1 people found this review helpful.
Was this review helpful?
Home
Home
1 review Toronto, ON
0/10

Bathroom

of our trim around the door to fit a tile also our shower floor is not sloped properly and you need a squegy to push the water down the drain. My biggest mistake was not firing them sooner, we were just worries because during these covid times god knows how long it could be before finding someone else.
I would not reccomend GILL or GAIL to my worst enemies. Horrible ,extremely slow, BIGGEST not reliable. Move on find someone who is willing to work and do it in the proper time frame.

1 of 1 people found this review helpful.
Was this review helpful?
Lynn Ellis from Toronto
Lynn Ellis from Toronto
2 reviews Toronto, ON
10/10

bathroom renvation

As per usual Gilles did a fantastiic job renovation my ensuite bathroom. Ably assisted by Gail. It is a pleasure having them in my home. If I have any more renos to be done they willbe the only people I will call.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for the wonderful review. It's always wonderful to work for you. You can call anytime on anything you need done. Thank you again for using our services, in the meantime please stay safe during this virus season time. Gail and Gilles.

rochedel in Scarborough
rochedel in Scarborough
0 reviews Toronto, ON
10/10

Washroom modification

Modifications in washroom.Window sill had to be modified to balance it with the other window in washroom.Had to make a box to hide pipe protuding from floor.Had to tile wall and floor.Excellent job.

Was this review helpful?
Company Response

Than you Rejean and Pei for your review, we will share this with Terry from Ceramic Tile World as he was the one that referred our services to you. We are pleased that your happy with your project. Should you ever need our services again we're just one phone call away. Once again Thank You for everything and your generosity during our time in your home. Pei, your muffins were very good...

Regards,
Gail & Gilles

Jeremy in Scarborough
Jeremy in Scarborough
0 reviews Toronto, ON
10/10

Bathroom Renovation

G&G Magic Touch did an excellent job, with high quality work. They stayed within their budget barring specific extras, not expected in the original quote.
If I had any criticism, it is that the work took longer than we expected, and perhaps they should have set the expectation of duration up front.
We are very pleased with the results. Thank you Gilles and Gail.

Was this review helpful?
Company Response

Thank you Jeremy and Sonia for your wonderful review. We are pleased that your happy with our work and hopefully you will enjoy your new bathroom accessories for a long time to come. We appreciate that you were patient with us as we encountered a few issues along the way. Unfortunately sometimes issues occurs and it does delay the project and it's beyond our control. We are also pleased that you were receptive on how issues could be resolved and we did all that. We will take your advice and warn clients of potential issues possible that may delay completion of the project.

Thank you for everything and should you need us again we are one phone call away.
Regards,
Gail & Gilles

Peter from Toronto
Peter from Toronto
2 reviews Toronto, ON
10/10

Kitchen Backsplash

We used G&G Magic Touch Services to install 2”x4” tumbled marble subway tiles that we purchased from Ceramic Tile World based on a referral from Steve (the owner) when we asked if he knew a good tiler. We were very happy with the quality of their work and the level of customer service. Gilles and Gail are easy to work with and are dedicated to ensuring you are absolutely satisfied your project.

G&G gave us recommendations on the best grout (TEC PowerGrout) to go with and Gail even suggested a grout colour that matched better than the one we had chosen. Our walls were rough after removing the old tiles so Gilles put on a skim coat to ensure the tiles would sit evenly. Gilles is a perfectionist and did an amazing job on installing our tiles and doing the grout work. He even came back the next day after the grout had cured to run a bead of caulk between the countertop and the tiles so it would be perfect (thank you).

We will definitely be using G&G Magic Touch Services in the future on our other projects as they do more than tile work and would highly recommend them to anyone looking for handyman services.

Was this review helpful?
Company Response

Thank you Peter for this wonderful review. We will always put our customers happiness first, you and your family treated us very well and we appreciate that...
We are always available if you need future advice or help in your projects. We wish good health and thank you again for choosing our services.
Sincerely
Gail and Gilles

Peigi Ross from Toronto
Peigi Ross from Toronto
2 reviews Toronto, ON
10/10

Front Hallway

Gail handled the transaction easily and Gilles did the work perfectly. The price was good, and the work was done efficiently and on schedule. Gale and Gilles approach to service is exceptional; they answered all my questions (and I know NOTHING about tiling so there were a lot), and made really great suggestions about layout, colours and grouting. More importantly, the both treated my project, me and my home with respect. They showed great care for the quality of the work, and the cleanliness and security of my home. I cannot recommend them highly enough.

Was this review helpful?
Company Response

Thank you Peigi for your wonderful review. It was a pleasure working for you...we are very strong minded on treating our clients property with care and respect.
We would also like to share this review with Ceramic Tile World who refer our services to clients like yourself.
Please keep in touch and if we can help you in the future please give us a call.
Sincerely
Gail & Gilles
G&G Magic Touch Services

Kansas
Kansas
2 reviews Toronto, ON
10/10

Kitchen Backsplash

We contracted G&G Magic Services to complete a kitchen backsplash with glass subway tiles. In the beginning, Gilles and Gail gave us a fair and detailed estimate that they honoured in the end. They also gave us expert advice on the color and style on the tiles we eventually chose. Gilles’ installation was perfect. He was meticulous in the alignment and grouting of the tiles. Gilles and Gail completed every aspect of the job perfectly, including installing adapted electrical outlets. From the beginning to the end of the process we couldn’t have been happier with their considerate, conscientious and professional approach to the job.

Was this review helpful?
Company Response

Thank you Reg. It was pleasure to work for you and your wife. We want to share this review with Yanni, the interior designer from Ceramic Tile World who referred us to you. We are happy that you are happy with your kitchen backsplash. Should you need our services again please give us a call. Thank you again for this wonderful review.
Regards,
Gail and Gilles
G&G Magic Touch Services

Michele in Toronto
Michele in Toronto
2 reviews Toronto, ON
10/10

Bathroom remodel

Gilles and Gail were wonderful. They did a great job on my bathroom remodel. They were professional and also very friendly. I love the results. Thank you Gilles and Gail.

Was this review helpful?
Company Response

Thank you very much for your review. It was a pleasure working for you. Should you ever need us again we're one phone call away.

Edmonds in Scarborough
Edmonds in Scarborough
1 review Toronto, ON
10/10

Bathroom renovation

Gilles and Gail have just completed a total renovation of an old bathroom replacing the bath tub with a tile and glass walk-in shower, the floor with floating laminate tiles and a new toilet and bathroom fittings. Completing it with painting the walls. They went to great trouble to satisfy our taste in colours, fixtures and fittings. We are very pleased with the results. Gilles is a fine craftsman and utterly reliable. Gail brings her talent and experience in helping choose and find the right materials . We would certainly recommend this firm.

Was this review helpful?
Company Response

Thank you Mrs. Edmonds for your review. We are happy you and your family are happy with the renovation. Thank you for your hospitality-the tea were great.
Looking forward to seeing you for other services.
Take care. Sincerely.
Gail and Gilles

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about G&G Magic Touch Services

We specialize in high quality home improvements. Tiling, Back splash, Kitchens, bathrooms & basement renovations. Handy man services. Leaky basement or drain issues? we have the perfect team for you. Water damage remediation. Give us a call for a free estimate. Pictures of our work is available upon request.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Handyman Services pros in North York?