Home & Leisure Premium Wholesale

Swimming Pools, Spas & Hot Tubs
Kitchener ON N2C 2J6
Write a Review
Write a Review


Marsha davidson from Calgary
Marsha davidson from Calgary
1 review Calgary, AB
7/10

Hottub

I bought a tub at a sale event and was promised the moon by the salesman. However a couple of the items that I paid for did not come, never mind on time. After many many phone calls I was I touch with Christian, who made all things better in my eyes. It's nice when someone recognizes the importance of good customer service even after they have your money. Which I might add is rare...

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you very much for your feedback and allowing us to make things right. You were very patient through the process and if you need anything going forward please call me directly.

Christian

Previous versions of this review:

Marsha davidson from Calgary
Marsha davidson from Calgary
1 review Calgary, AB
1/10

Hottub

I bought a tub at a sale event and was promised the moon by the sales person, then 3 wks late I get my tub. No cover lifter, which I paid for and no start up chem. I then waited another 2 wks till we received these things. The lifter came broken and still 3 months later I am still getting passed around to get this replaced. everyone saying it is someone else's issue. I will never recommend this company or affiliates there of.

Approximate cost of services:
$7,000.00