I put a down payment for precast window surrounds in February 2021 and they were not installed till June. Most likely he could not get workers due to Covid.
Then after constantly calling to get them installed the workers came in June to install them. I paid the entire thing as soon as the workers came. Then it rained so hard that the workers left the job. The job was not completed and I then had to call each day asking when the job would get completed. Finally after weeks it got completed only because I kept calling. Once you fully pay you need to harass them to get the job done.
Finally the job was done in July but I saw some defects in the precast window surrounds and I called to get them repaired or for me to get the cement myself so that I can cover the defects myself. The owner said he will wants me to be happy and he will get someone to repair the defects.
Well it is now November. I need to live with the defects.
Never pay the full amount until the job is completed to your satisfaction. My gut told me that morning not to pay the full amount but I did.
I will not ever refer this company to anyone. I was very stressed when I paid for a job that was not getting done until I kept asking when it will get done.
The owner talks nice. Appears to be very nice. But once you get off the phone with him that is it you will never hear from him again.
Very disappointed with this company. Was a very stressful experience.
Wish I went with another company.
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