Justjunk®

Junk Removal
Toronto ON M5V 0H1
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HomeStars  >  Junk Removal in Markham  >  Justjunk®  >  Misleading estimate of cost and time, left a mess behind.
Sheila in Rosedale
Sheila in Rosedale
4 reviews Toronto, ON
2/10

Misleading estimate of cost and time, left a mess behind.

When I called to book a removal of office furniture, I provided a list of the items and was given an estimate of 1 truck load and 2 hours. The removal was set for 1 day before our lease expired. On arrival, JustJunk told me it would take 4 truckloads and 10 hours. With our lease expiring the next day, I had no choice but to proceed, at a cost 4x the original estimate. The movers smashed apart desks instead of disassembling and left the screws and splintered wood across our carpets. They then asked for a favourable review on a survey. My complaint to the franchise owner has produced no apology and no response.

Approximate cost of services:
$2,200.00
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