Valve replacement, pipe relocation, misc installations
R&B were instrumental in getting a difficult repair completed on short notice, within a very tight time frame. Alex was able to squeeze us in while showing concern and respect for their previously scheduled customers. The plumbers on site helped my mother-in-law with some troublesome but minor repairs that saved us money and made a world of difference for her. Very nice people to work with -- friendly, helpful, professional and very detail-oriented. I recommended them with high praise.
- Approximate cost of services:
- $1,300.00
- Company Response
Thank-you for the glowing review. We were happy to be able to help this customer and schedule our technician at a time when the building water was shut down anyway, thus saving her a large amount of money.
In apartment buildings if your suite shut-off valves don'tt work, the water to the whole building or riser needs be drained for in-suite repairs to be done. What we did for this customer was replace her shut-off valves to allow her to isolate her own suite for things like replacing fixtures and appliances. Her existing shut-offs or "stops" as we call them were, in one case not turning, and in the other and not sealing. She wanted to install her new washer but without them, she could not.
It is common in older buildings for these seldom used valves to become stuck open or non-operational. Replacing the valves and the hoses at the same time is good preventative maintenance.