Crown Windows & Doors

John was very professional and easy to deal with. Even with covid delays he kept me up to date with timelines and scheduling. Once we were ready to install Michael and his helper were again very professional. They handled everything and even lay floor protection down. Once the doors were installed they cleaned up everything. I would highly recommend John and his team. Will definitely use them again for future projects.

Needed a new window opening to let more light in the living room. The crew did an amazing job in listening to my request and giving advice on the window size opening. We also replaced 2 bedroom windows upstairs. Very satisfied with the service.

It's time to change doors and windows! Crown Windows and Doors provided us with professional advice, sincere attitude and qualitative assurance. Eric is very efficient. He provided the quotation and answered all questions on the same day. The technicians who perform the installation were also very efficient and attentive. I am very satisfied with their service and I highly recommend Crown Windows and Doors.

It was time to replace my outdated 1980's brown coloured porch enclosure. Installer Andy was amazing!! He was detail oriented throughout the entire installation making sure everything was looking perfect. Many thanks for a job well done.

Our windows and patio door were long overdue for a replacement and I was very glad that I chose Crown Windows and Doors over other companies. I called them to request for a quote and Eric was able to arrive at our home on the same day. He was professional, knowledgeable, and friendly which made our order placement process for our windows and patio door very smooth and simple to understand. The technicians preforming the installations were also very efficient in their work and I could immediately tell I was in good hands. The price was also reasonable compared to the quotations I got from other companies.

Overall, I am very satisfied with how beautiful our new windows and patio door looks now. I had an amazing experience with the team at Crown Windows and Doors and I highly recommend Crown for any windows and doors replacement needs!

We have been looking to change our front door for the longest time and have asked several companies for a quote. We called Mr. Chan (the owner) for a quote and he was at our home within 20 mins of our call. The price was so much more reasonable compared to other companies so we decided to go with Mr. Chan, he was very friendly, honest and helped us answer all of our questions. We received a call for installation earlier than expected and we're very satisfied with the team and their work. Our front door now looks so chic and amazing, love it!!

Had the patio door changed recently. The price was reasonable. The technician carried out the work efficiently, and explained clearly how it worked. We are extremely satisfied with the product and certainly will recommend this company to our friends.

Highly recommended. Fair price. I just had Crown Windows & Doors to install a porch enclosure last weekend.

I did some research before choosing Crown. When I called Crown, Eric said he would have someone to come to do a free estimate, but I haven’t heard anything back for a week...I followed up with him, and he came over immediately himself to do the estimation.

He advised me to do 2 panels at the sides of the door, instead of just installing fixed glasses. Eric explained to me fresh air could come into the porch by installing panels, otherwise, it would be very hot inside the porch. I showed him the porch enclosure done in my neighbourhood, and he explained to me what is good and bad. He is nice and patient.

Andy is the person who installed the porch enclosure for me. I highly recommend the work he did. He is very nice, thoughtful, detailed and skillful. Since I am not familiar with the work, he would answer all my questions patiently. My porch has limitation to install a regular enclosure, and I was worried about the look and if it is practical.

However, Andy would think the best way that can be done and optimize the space for me. And he ensured me that it would look great after it is done!

Also, the height of my porch is slightly off each side, he is very skillful and detailed to make sure there is no gap in between the connection. It looks very nice and is very sturdy. To be honest, I am a pretty picky person, but I do not notice any imperfection and I am satisfied with the work that Andy has done.

Andy would explain to me in detail how to operate it, and what I need to care about. He did not rush to finish the work and go. He would rather make sure he did a perfect job and make sure everything is alright. He does not only care about the look of the product, but also care about if it is practical.

So far, I am very satisfied my porch enclosure done by Crown and no regret . Highly recommended.

This company was referred by my son. They provided wonderful service.
I called them on Monday morning and within the same day, they sent the salesperson onsite for the quote. I confirmed to them at spot with the reasonable price.
The installer did a good job which removed the old doors but also cleanup the dust. The installation completed in quick and professional way which did not interrupt my work at home.
Highly recommended!

Pick a contractor
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We called up a few contractors to give us quotes at the end of March. He came into our house well prepared. He showed us a window sample and a catalog of different door styles. My wife and I asked lots of questions about how his team would perform the work. Eric patiently explained the procedures. We then decided to choose his company for our windows and front door replacement on March 25th. We requested to have the replacement done before July. He honestly told us that he might not be able to make it during the pandemic situation. He promised us that he would try his best. We completely understood that. He did deliver everything on June 15th.

A day before the replacement
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On June 14th, one of his staff called us to schedule a time. She told us lots of details and things that we had to be aware. She also reminded us to call the alarm company to make an appointment to hook up our alarm wiring again. (N.B: I did call my alarm company to put my alarm system to test mode during replacement period and made an appointment to have the alarm company to hook up all the wires for us again. The process was so smooth that there was not a single hassle to us.) This type of service was small but critical to the customers.

Windows and door replacement day
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Two gentlemen arrived at 8ish am on June 15th. They started working until like 4ish pm. They efficiently and effectively shared their workload. One of them worked on the ground floor while another one was working on the 1st floor. There was not much idle time except their minimum break time. Everything was done properly. We could tell that they were very professional in windows and doors replacement. They even mopped our floors after they completed their work! The workmanship was very neat. Our neighbor kept coming to look at our front door after they left!
(N.B.: we did not expect them to come in with any floor covering mats or cloths. So, we covered the 1st floor ourselves. They did come in with cloths to cover small areas right underneath each window. That was a surprised for us!)

Comments
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All in all, we greatly appreciated the work from Crown Windows and Doors. We had an outstanding experience with Eric and his team. Their price was not the cheapest. However, their service, attitude, workmanship and detail-orientated working style made up what we paid for. We do not have any single hesitation to recommend them to our friends and neighbors.
(N.B.: One of the window screen was not at the right size. They brought it back to us on June 18th without us reminding them.)