Energytech Appliance Service Inc

We had a technician come into our home today to repair our gas oven (it was not getting up to temperature.) The problem was identified and the repair was completed then, quickly and efficiently.

If we had one complaint it is this: the technician had incredibly bad body odour. I had to spray my house after he left. For someone who goes in to other peoples homes, this is unacceptable. Sorry,

Yesterday our gas dryer stopped working so I began searching for a service technician to come and have a look at it. It was a bit of a process as most companies I contacted did not service gas appliances such as ours. On Home Stars we discovered EnergyTech Appliance Service Inc. and I called them.

I spoke with Sami and he was very helpful over the phone and agreed to come by today to have a look at it. He was very polite and upfront on the phone about the cost for the service call.

He showed up today at the agreed upon timeslot and proceeded to service the dryer. He was very polite and respectful as he explained what he was doing and why. It turned out it was only that our heat sensor was coated with lint so tightly that it could not read the temperature and thus was showing the error code. While he had the dryer apart he took the time to do some cleaning wherever possible to help us keep the dryer in good condition. He also recommended that we have the vent and hoe cleaned out to assist with the operation and the longevity of the machine.

We were very impressed and happy with everything regarding this service call and would highly recommend them to anyone seeking appliance services. Sami's honesty with what the issue was shows exactly how dedicated he is to his craft and to his customer service ethic.

When a major retailer's subcontractor let me down, Energytech came to the rescue and installed my gas dryer very professionally.
Clean, quick work, all connections tested for leaks. Super easy and I'm super happy!

Arrived within the service window and repaired the issue at a reasonable cost. Happy with the service. Happy to recommend to others!

I was very happy with the service from this company and the technician who came to my home. Sam was friendly, on time and knew what he was doing. He looked at the oven and explained how it could be repaired and how much it would cost. He told me that even though the range was old (28 years) it was in good condition and worth repairing. I will certainly call this company again if my other older appliances start to break down.
Thank you.

(Sorry, this is a bit long) I hired EnergyTech to figure out what was wrong with my gas oven broiler, as there started to be an ongoing series of small, but disturbing, explosions of gas inside my oven when the broiler was used. EnergyTech came in, reported I needed a new igniter, and I agreed to have one installed. The new igniter did not solve the problem. They returned to look at it again but didn't stay long enough for the oven to heat up to the point where the explosions happened, so later that day I sent them a video clearly showing the explosions still happening when the broiler reached temperature. After not hearing from them for a day, EnergyTech called to say they had no idea what was wrong with my oven, they couldn't repair it, and that I should contact the manufacturer. At this point, I had paid EnergyTech just under $300 to not fix my oven. The manufacturer's service technicians determined three things: 1.) It was not the igniter, but another faulty part; 2.) The igniter that had been installed by EnergyTech was not recommended for my model of oven and should be replaced. I contacted EnergyTech who refuted that assessment but said they would buy back the igniter they had installed once it was replaced. I sent them two messages once the new igniter was installed to see about following up on their offer, but I have never heard back from them. Oh, the third thing the manufacturer's technician found? The issue was actually being caused by a corroded part letting gas escape unevenly, which would build up and explode, over and over. The corroded metal was literally RIGHT UNDER the igniter EnergyTech removed to install the new one, but they never noticed. EnergyTech did not have the knowledge to understand what was wrong with my oven when it was literally right in front of their face, charged me for a part that was not the problem, and then did not have the decency to keep their word about making good on the offer they made to me. I would never use this company again.

UPDATE: I've read the owner's response. He is ignoring key facts. The broiler never reached the proper temperature, otherwise, it would have exhibited the problem that I showed him in my video and that the manufacturer's techs saw as well. The gas explosions were NOT a different issue, they WERE the issue. My original service request stated "there is often a loud "POOF" of late-igniting gas when we are heating the broiler" but I hired EnergyTech because I'm no expert and while I said the igniter may have been an issue I can't be sure. I'm not a technician, and in their response to my service request, they stated they would send a "technician to your place and doing a diagnosis of the problem. After diagnosis, we will let you know what exactly is wrong with your machine and give you an estimate for the repair." Clearly, their diagnosis was wrong. And they have not addressed the fact that THEY told me they had no idea what was wrong or how to fix it, and that I should contact the manufacturer. After that, I didn't "wait" to replace anything. It sometimes takes time for technicians to get parts and schedule appointments. I took EnergyTech at their word this was the correct part required (how would I know differently?). The manufacturer agreed it was an OEM part, just not for my oven. Whatever parts may have been replaced in the past are irrelevant to this situation. Again, I did NOT ask EnergyTech to refund the cost of the igniter, they offered to do so. I'm sorry if they feel frustrated, but I did what they advised me to do when they had no other answers. I'm also frustrated because they caused me to pay twice for the same part and then they ignored the messages I've sent them since they made the offer to reimburse me for the part.

Excellent service. Very thorough and professional. Quick to respond and next day service. On time and great service.

My gas cooktop had a problem in which the ignitor kept clicking. I found a different technician earlier. He replaced the switch and then it worked for a couple hours. After that, the same problem happened and he refused to come back to fix it.
Then I found Sami from EnergyTech. He was very good and responsive. He explained to me what the problem could be and how he would fix them. After the parts arrived, he came in the next day. The problem was not only on the switch, it was also on the spark module. After he replaced both parts, my cooktop worked again.
When I raised the concern that what if the clicking problem happen again within a couple of days, he assured me that he would take care of it.
He is very professional and kind. You won't be regret to use his service.

The igniter on my gas range stopped working this morning and within a few hours I’ve had it replaced at a very reasonable price (I called around). The technician, Sammy was very tidy, efficient, and personable. No upsale!

The technician arrived promptly and explained the issue. Was able to repair my gas oven right away. He was tidy and cleaned up any mess made. Very pleased with the service.