We purchased the 375$ service through dealfind with discount on November 4, 2013. Until now, Jan 28, 2014 we can't get service we paid. At least 6 times company promised to show up but it never happen. Every time we call, they promise. So, think about that; You paid for your service 3 month ago and can't get a service. Not sure self respected and big companies will treat client like that.
We have a feeling that all because of discounted deal. My colleague had also problems with this company. It is not all about money but looking at things from moral perspective..
- Approximate cost of services:
- $375.00
- Company Response
Hi Nik,
I apologize for the experience you had as your circumstances are definitely not the norm for Unparalleled Paint and we will do everything possible to continue to work with you as we have. Please be advised that through my investigations of your case, I see that we have suggested 4 separate appointment times (Jan 7th 2:00 PM, Jan 15th 8:00 AM, Jan 16th 1:00 PM and Jan 24th 8:00 AM) to which you were not able to accommodate. We even suggested a weekend slot and waived the $79 surcharge in order to accommodate your busy schedule. Unfortunately, based on the size of your job we have specific slots when we had a painter in your area able to accommodate. We schedule discounted deal jobs like this in order to keep the cost low, because we have a painter working multiple jobs in the same area. This saves on travel time and cost, enabling us to continue offering these types of savings.
We are more than willing to continue working with you to try and schedule based on your availability. - Unparalleled Paint