Our experience with Absolute was fantastic from beginning to end. When we set out to get an estimate for landscape planning and services several months ago, we contacted several companies. Absolute's owner, Liz, replied promptly (on a Sunday if I recall correctly) while other companies either didn't respond or took their time getting back to us.
We booked an appointment with Ilse the landscape designer and she was great: she made herself available in the evening for a visit and listened attentively to our needs and wants. She got back to us with a plan and made changes based on our feedback. She was always responsive and respectful even when we needed to make some last minute changes. She kept us informed on the timing for delivery and start dates.
When the work started, the two primary landscapers, Brian and Justin, really shone. They understood that we had some neighbour issues and they were consistently polite and unperturbed by the neighbour's sideshow. They kept a tidy work site and explained what was being done and when tasks were scheduled and then stuck to their schedule. On the final day of the project, they did a super job of cleaning up. I cannot say enough good things about them.
Our yard and retaining wall look wonderful and it's reassuring to know that the work was done right, on plan and on budget. We highly recommend Absolute's landscaping services and would not hesitate to use them again.
- Approximate cost of services:
- $25,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
WOW! What a wonderful review from the start to finish of your project. We are very lucky to have such great staff including our landscape designer, our landscape construction foreman and our crew. Thank you for taking the time to make such a detailed review.