Heating Ontario

I called this company as their sticker was on the furnace in my home. I'd had a recurring issue and two previous technicians were unsuccessful in repairing the problem permanently. Mr. Or Sela arrived promptly (a little early actually) and changed a part - unfortunately it did not fix the problem - he came back the same day and changed a couple of other parts. When he was unable to resolve the issue he called the manufacturer for guidance. This was apparently a very strange problem he had never encountered before. Mr. Sela did ultimately solve the problem and did not charge for the additional trips, time or parts. He was upfront about what the initial charges would be and he was very polite and professional.