Accu Serv Heating And Air Conditioning

I arranged for the maintenance of my high-efficiency furnace by Accuserv on Oct 26/23. It was a pleasant man but he did not do the job. I was with him the entire time. At first, he had no idea how to access my furnace - after a while, he figured it out. That was the first hint that he was not able to do the maintenance on a high-efficiency furnace. He fumbled around a bit. He did not take any pictures. I complained to Mr Memije by email stating that I would like him to send someone else to do the job or reimburse me. I sent him youtube videos on what the maintenance of a high-efficiency furnace should include. He responded to my email sending me a report on the maintenance that included a lot of pictures. I stated that it was not about my furnace and that of the 4 steps in 4 videos only step one had been done. I gave him several days to meet my request. He has not. I was never shown the report at the time and so as a result there is no client signature .