I would never recommend this company to anyone I know. My dryer was apparently "fixed" on Thursday (waited for a service technician to be available) and when he finally came he was rude and condescending (like I should have know what was inside a dryer!) Finally when he left he wanted to use the washroom and I refused since I was alone in the house and didn't feel comfortable with a strange man. He was not happy about that. Then the next day the dryer was having the same problem! NO HEAT!
So I call the company to get a technician out as soon as possible but their policy (as Dean the initial technician rudely pointed out) that he needs to come back since he was the one who "fixed" it to begin with. To top it off he wouldn't be available for another 4 days!
Fine waited the 4 days for the rude man to show up again and he didn't show up within the time frame given to me. I'm still waiting to speak to the manager about this whole incident but I have yet to hear back from this company.
I have nothing nice to report from this experience and would never let this man into my house again. I would rather buy a new dryer than deal with this company.
- Approximate cost of services:
- $450.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.