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PJ from Ottawa
PJ from Ottawa
1 review Ottawa, ON
8/10

Roof Work

Kovar Contracting did a small roof job for us. The roof work actually ended up costing double the estimated price, due to, amongst other things, rotten wood and extra shingle removal. Jason was upfront about all the extra costs and did not go ahead with anything until we had agreed upon. (Note: It was not a gouge, the work needed doing.)

The company did a good job and were quick and neat. They sent copious photos to document the work (both before and after) and Jason was extremely courteous, professional and forthright in all project communications.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your review. We appreciate the inevitable disappointment when unforeseen deficiencies are discovered once the roof is opened up. Unfortunately, we cannot always predict what we will discover under the top layer. We are grateful for your understanding that this was not something we could have predicted.Thank you for your business.