Twelve Points provided an exceptional level of service. They went above and beyond in every way. My home needed a cleaning (ducts/vent had not been cleaned in many years). They were flexible about scheduling and worked around my time constraints. They showed up early, the crew took great care around the home. Showed me photos of the inside of the vents before cleaning, took the time to do a very through job, showed me photos afterwards. They had all the right equipment. My dryer vent was difficult to access and another provider had quoted me a very large fee to do it - Twelve Points did it for the standard fee (and saved me from a potential fire hazard). They even took the time to cut away a piece of my carpeting to expose one of the vents that had been covered (I hadn't even asked them to and they still took the time to do it). This is what quality service should be like. Pricing was very fair and reasonable. Will use again and will highly recommend. -AQ
- Company Response
It was our pleasure to work with you. We are happy to know that you are pleased with our services. Thank you for choosing Twelve Points Air Duct Cleaning for your home maintenance needs. All the best for the year and stay safe!
-Twelve Points Air Duct Cleaning Ltd.