Thank you Jeremy for coming out and servicing our fireplace! Our furnace had just broken down and we wanted to make sure our fireplace was in good working order before using it . Your quick service was greatly appreciated.
We were able to use our fireplace until the install of the new furnace several days later.
We will continue to recommend your company.
- Approximate cost of services:
- $200.00
- Company Response
Thank you for taking the time for this important review!
Your situation brings up important issues that most Homeowners don't even consider. In Particular, the importance of a secondary heat source and a reliable secondary heat source.
A good secondary heat source is like a good insurance against a furnace breakdown. With the recent supply chain issues there have been many instances where Homeowners have had to wait weeks for furnace parts. In some cases, homeowners had to replace the entire furnace because replacement parts were not going to be available for months!
A gas fireplace is a great secondary heat source, however there are different types of fireplaces that are more reliable than others.
For instance, a MILLIVOLT fireplace does not require power because the pilot light generates the power independently of your house electrical system and can work during a power outage.
A ELECTRONIC IGNITION gas fireplace can also be used as a secondary heat source, but is less reliable as it requires house electricity power to operate or specific batteries as a backup power source. In addition, mostly all electronic components are manufactured "overseas" and therefore subject to any supply issues. Increasing demand on our electrical grid may also cause future problems with ELECTRONIC IGNITION fireplaces.
Regardless of type, gas fireplaces do require servicing and thank you for hiring us!Jeremy