I really don't know what to say about this company, other than their customer service is horrendous. Their product is good and their installers are amazing, but trying to get an installation date, and having items fixed that they have measured wrong, and even sending the installers with a door that didn't fit, doesn't fit my idea of good customer service. They try and wrangle their way out of everything. They make excuses for late deliveries, late production, parts missing, badly measured items, salespeople giving out wrong information, nothing is their fault. If you don't mind rearranging your life for them, then go ahead and use them. And of course, even though they screw up and you don't have your product, they want their installments right away. I'm honestly surprised they have been in business this long.
- Approximate cost of services:
- $6,000.00