Garage Door Geeks

Garage Doors & Hardware
Mississauga ON L4Y 1G5
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HomeStars  >  Garage Doors & Hardware in Toronto  >  Garage Door Geeks  >  Replaced broken garage door opener
Richard from North York
Richard from North York
31 reviews Toronto, ON
10/10

Replaced broken garage door opener

Last week, we experienced a thaw/freeze cycle of weather which caused my garage door to freeze to the garage floor. Unfortunately for me, my existing garage door opener was an older Genie which had a plastic gear that cracked and shattered in half after it struggled to open the door. I quickly went on Homestars and called 5 different places to see who could swing by to either repair/replace the garage opener. Garage Door Geeks was among the first ones of to pick up the phone when I called. They asked me a series of questions to diagnose the potential problem and then gave me a 2 hour time window of when they would arrive that afternoon. I received text messages on when they would depart and estimated time of arrival. When they got here, they gave me some options and given the fact that my garage opener was already 18 years old, recommended to install a new one. I agreed and they came by the next afternoon to replace the old one with a new LiftMaster. I am very pleased with both their workmanship and the courtesy text messages they gave me during the whole process. I was actually not at my home when they arrived to do the install but that was agreed upon before hand and they gave me text message updates of their work. When I got home, everything was done, cleaned up and they spent the time to walk me through the operation/maintenance of my new hardware. Fantastic value at a reasonable price....thank you Garage Door Geeks!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the great review

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