Efficient Transparent and High Quality Service
I approached several companies for estimates to replace my front and back door. We eventually chose New Look for our project, and they did a great job. Eddy was very transparent (no nonsense ha) and helpful with explaining pros and cons of different options. It never felt we were being pushed in any direction or being upsold etc. The interaction just felt incredibly genuine and it gave us great comfort moving ahead with his team.
The doors were ready on schedule. The installation crew was on time and efficient, and helped me setup all the additional hardware I had bought (digital lock, video door bell etc.) with no additional cost.
They could have done a slightly better job of cleaning up, but at the end of the day I am paying to get my doors installed, not my house cleaned, so I'm not going to really ding them for it.
Overall great experience, I would recommend them to any family or friends.
- Approximate cost of services:
- $8,500.00
- Company Response
Thank you YEJ so much for your amazing review! At New Look Windows and Doors, we hold customer satisfaction at the very top of our priority list. We are so pleased with your comments about our service. Thank you again for choosing New Look, and we hope to see you again in the future!