Toronto Comfort Zone

Fireplaces
18 Lola Rd Toronto ON M5P 1E4
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Toronto Comfort Zone
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99%

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Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (200 reviews)

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Laura
Laura
11 reviews Toronto, ON
10/10

OUTSTANDING SERVICE for GAS FIREPLACE

TORONTO COMFORT ZONE has provided me with outstanding service for my gas fireplace! Their service from Sam is professional, fair priced, and prompt. I highly recommend them! Thanks again for a job well done Sam!

1 of 1 people found this review helpful.
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John (Toronto)
John (Toronto)
9 reviews East York, ON
10/10

Fireplace feature wall

The project was to create a fireplace feature wall built around a linear fireplace. The wall includes a cast stone hearth and surround and reclaimed barn wood chase. This necessitated a fireplace with very specific features. Sonny was instrumental in not only finding the right fireplace to meet all the required specs, but also in putting me in touch with people he often works with to accomplish such projects. Sonny's installation team was professional, courteous and careful not to damage anything during the fireplace installation, as the room is completely finished. Sonny organized the installation on a rapid time frame and his people showed up on time. I cannot give higher marks and would not hesitate to recommend Toronto Comfort Zone for complex fireplace projects.

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Company Response

Thank you John for your review, I appreciate your trust in Toronto Comfort Zone as your fireplace supplier and I am sure your feature wall will be one of a kind, can't wait to see the pictures of the finished product. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
10/10

new electric fireplace

During a time of parts shortages and shipping delays, Sonny and his team were able to build us the fireplace we wanted within 4 weeks.
On top of that, they provided exceptional service throughout the process - from drawings, to consulting us on changes, to final delivery - to ensure we got the fireplace we wanted.
We are very happy with the fireplace, and with our experience getting it. We'd happily recommend Toronto Comfort Zone to anyone looking for a new fireplace for their home.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Fireplace sales and installation

We were doing a total reno of our house and looked around for a fireplace during covid and Toronto Comfort Zone was fantastic. They had lower prices than the "fancy" places our contractor suggested and Sonny was so great. Very helpful, always answered our emails about questions and we got a beautiful unit that fit into our small living room. The price for the gas fireplace and installation was 2/3rds the price of the other quotes. Sonny was dealing with Covid supply problems but got everything sorted. After installation when we had an question about maybe the fireplace was out of kilter (? contractor people) Sonny promptly send out his installation guy to sort out the problem. We feel so fortunate to have chosen Sonny and Toronto Comfort Zone to do our fireplace

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Company Response

Thank you for your kind and detailed review, it has been absolute pleasure for us to work with you on your fireplace project and we are proud that you have chosen Toronto Comfort Zone as your fireplace supplier. Wish you the best. Sincerely.

diane in Toronto
diane in Toronto
3 reviews Toronto, ON
10/10

Gas Fireplace

Very impressed with Kevin's knowledge and expertise at the home visit. He gave me valuable knowledge about the gas line and the best approach for the installation of the insert along with recommendations for the most suitable insert for our older home.
Installers were extremely professional, efficient and tidy. We would not hesitate to recommend them . A reliable , top quality company with clear customer service values. Owner Sonny many thanks....russ and diane

1 of 1 people found this review helpful.
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Company Response

Thank you Russ and Diane for your kind and detailed review, it's been absolute pleasure working with you on your fireplace project, we appreciate your trust in us. Any questions, you're a phone call away. Sincerely.

David in Toronto
David in Toronto
0 reviews Toronto, ON
10/10

Outdoor Fireplace Improvement

Sonny and Luigi were prompt, professional and polite. We had to replace an old outdoor fireplace and redo our stone facing. All work was done on schedule and according to budget. Excellent company.

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Company Response

Dealing with you was a pleasure for my team and myself David, I appreciate your understanding in the whole process and thank you for your trust in Toronto Comfort Zone for your fireplace needs. Sincerely.

Jordan from Toronto
Jordan from Toronto
1 review Toronto, ON
10/10

New Gas Fireplace

Guys at the shop (Kevin and Sonny) were fantastic to deal with and clearly very knowledgeable about brands, products and installation scenarios.

Very helpful from the first visit right through to final installation. Entire process was smooth and end result was excellent - including the work of their installers on a hot July day!

Would highly recommend.

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Company Response

Thank you Jordan for writing the review. We are happy that you have chosen Toronto Comfort Zone as the fireplace store of your choice in Toronto and we are glad to see you like your experience with us. Sincerely.

Gary from Burlington
Gary from Burlington
26 reviews Oakville, ON
10/10

gas fireplace and mantle

This is the second time in less than a year that we used Toronto Comfort Zone. This time we had them tear out our old cast stone fireplace and install a new gas insert complete with mantle in our living room. Sonny came out, took measurements, made recommendations for a new fireplace and mantle and his team got to work. Great job guys and a big thank-you to Luigi whose keen eye for perfection pulled it all together. We could not be more thrilled with the outcome and would highly recommend TCZ to friends and family. They are true professionals.

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Company Response

It was our pleasure to be able to do this project for you Gary and I appreciate you taking the time and writing the review for us. That really makes our team happy to see the clients like their job. Enjoy the fireplace for years to come. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
10/10

Gas Fireplace Log set

Great service, great price, great installation. Very easy to work with and it looks beautiful

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Company Response

Thank you very much for your review, hopefully you can enjoy the fireplace for years to come, in case of any questions/needs, we are only a phone call away. Sincerely

Danelle
Danelle
2 reviews Toronto, ON
10/10

Fireplace surround/mantle

The fireplace surround and mantle that Sonny designed and Luigi installed was perfect. Luigi’s attention to detail and gentle personality made him a delight to work with. I am extremely happy with the result. I highly recommend Toronto Comfort Zone.

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Company Response

Thanks Danelle for writing the review, our team at Toronto Comfort Zone do their best to be able to do the projects as per clients wishes and I am happy to hear that you liked the whole process and the results. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.