Backend up basement drain un-clogging
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I called in about a backend up drain in the basement which had a big brownish puddle around it and a bad sewer like odor. The dispatcher at Hi-Tec Drain assured me that he can get a plumber to my house in an hour window, but the plumber actually came 20 minutes earlier which was a relief as by then the puddle grew in size. Alex from Hi-Tec Drain took a look at what’s going on with a colored camera and showed me the cause of the problem which was paper build up, but not the regular toilet paper. It seems someone flushed baby wipes and some paper towel down which led to this clog. After Alex took the camera out and went to his car, he got back with a snaking machine and used a cutter head on the machine as he explained. And in no time the machine cleared the clog. I was very happy that the problem was now gone, I’m very happy that Hi-Tec plumbers came to fix my problem even so it was very late in the day almost near midnight, but they still send a plumber to my house to get the problem fixed. I definitely recommend Hi-Tec Drain, and if you get a chance ask for Alex. He is very knowledgeable plumber and is very friendly as well as professional. Thank you Hi-Tec Drain and Alex.
- Approximate cost of services:
- $300.00
- Company Response
Thank you very much Mira for your review. We are happy that we were able to deal with your problems and to fix them in reasonable time and with professional level. Best of wishes from Hi-Tec Drain & Plumbing team and best of luck and wishes to you and your family.