Where to start...well how about from the beginning. From my first call to the finishing details on my basement, I received exceptional customer service and the most professional workmanship. I was beyond impressed!
Eric Burton, the Sales Consultant understood exactly what we wanted and respected the budget we were working with. He made us feel comfortable and took his time to provide us with many options to fit our budget.
Alexandra Arksey, the Design Consultant created a beautiful space. She took into consideration all of our wants and provided us with several 3D images to help us decide on the best options. She always took her time and we never felt rushed when asking her a multitude of questions and making any changes.
Our next step was to meet with the our dedicated Project Manager. Just when you think it can’t get any better...enter Colton Young. The passion he has comes out in everything he does. He makes you feel comfortable and excited. Any apprehensions we had about our final decisions were taken into consideration. His team of tradesmen treated our home like their own. The workmanship was A+. We never felt disrupted or inconvenienced. He provided a schedule every Sunday for the upcoming week so we always knew what was being done and when. Even while he was on vacation he made himself available to us and thankfully we didn’t have to contact him as everything ran smoothly. Colton always answers his call and promptly responds to all emails.
The framers are exceptional. You can’t go wrong with Uri and Anton. They solidified any seconds thoughts we had and offered suggestions to optimize our space. Their work ethic and workmanship was second to none.
As the project came to an end there were are few issues that arose but Vasyl (new PM) got involved and he resolved them with professionalism and urgency. And finally Anil Dubey in Customers Relations came to ensure we were happy with everything as a wonderful final touch.
Couldn’t have made a better decision than to choose AGM to create a beautiful basement that meets our family’s needs. Great use of space and absolutely gorgeous!
- Approximate cost of services:
- $70,000.00
- Company Response
Dear Shereza,
Thank you so much for taking the time to share your positive experience with us!
All the people that you have mentioned in your very detailed review will be happy to hear that they were able to deliver high quality and professional service for you.
And again, thank you very much for choosing AGM.
We look forward to seeing you again.