We have an 18 year old washing machine - a quality built unit (made in the USA) - that we would like to keep around for a few more years yet. Recently it wasn't draining the water out anymore so we suspected a faulty water pump. We called Sam Alexander from JSN Appliances Repair. We found him to be courteous and punctual. He quickly identified that the water pump was indeed the problem. It's not easy finding genuine new replacement parts of older machines but Sam came through for us. He is a very good communicator - always returns calls and let's you know where you are at - at each stage of the repair. He even calls to let you know when he is on the road and that you can expect him in 15-20 minutues. He came back a few days later with a brand new pump (made in Germany!) and installed it in under 20 minutes. He is meticulous and careful and leaves the worksite clean and tidy. He even wears cloth covers over his shoes when he comes into the house. My wife and I highly recommend Sam for your appliance repair needs.
- Approximate cost of services:
- $300.00
- Company Response
Thank you very much Deep for taking the time to write a review for our work. It was a pleasure fixing your appliance. We appreciate the business of great client like you. Looking forward to serve you in the future. Best Regards, Sam Alexander.