Had same experience as Everyday Homeowner
I had the same experience as the Everyday Homeowner. When we were researching Fibreglass Pool builders I could not find a bad review on this company and they had been around for a very long time. The sign on their door says "Come in we're Awesome" but it really should say "Come in we're AWFUL". What an awful nightmare! Holmes on Homes does not prepare you for the nightmare we experienced with this company. I have never been treated so poorly by a company in my entire life especially after paying 50K. You would think they would be going out of their way to please you and ask what you want as the customer but instead they send children to install your pool and yell at you if you complain about anything. Then they overcharge you for things that would be included anywhere else. The responses by the owners on these reviews and elsewhere are utter nonsense and please don't believe them . Do yourself a favour and get valid references and if they cannot provide you with at least 10 glowing ones there is a major issue! Don't believe the excuses!
- Approximate cost of services:
- $50,000.00
- Company Response
Hello,
We take these matters very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your anonymous post. If you were a client of ours, we would like to investigate this issue further, please contact us immediately at 905-815-5252, so we can resolve this issue.