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Dreamland Home Furnishing

Furniture
Etobicoke ON M9W5Y4
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Aman from Brampton
Aman from Brampton
1 review Brampton, ON
0/10

Bedsets

i went to this store with my wife, mom , dad, and my two daughters in dec. we selected two bed sets. We told their sales man that we will confirm this order within week. But he asked me to deposit $1200 cash,,,because total set amount was $3200 and rest of amount before the delivery of bed sets. But i told him i will final the order within this week as i wanted to show these to my family friends and i had not that much cash also at that time. Then the salesman asked me to deposit $200 using credit card and said he will not finalize the order to Ashley until i will finalize the order. he clearly agreed to pay me my deposit $2oo back in case i dont finalize the order. He also told us that if i will confirm the order late, the delivery will be late. i said ok, we are not in rush We six family members are witness of this conversation. I trusted them and signed the order form, that was my biggest fault. After four days i went back to this store with two of my family friends and said that i want to buy only one bed set and its price is $100 cheaper in another store and i showed him the flyer. But the salesman said that there is nothing like price match. Then i said give me my money back i don't want to buy any thing. He refused to refund me the money saying that he has ordered my stuff, i was surprised at his answer and felt my self trapped.When i asked him how can you order the stuff if i haven't confirm the order and i never gave you balance thousand dollar of deposit .But no solid answer.He was also unable to show us the copy of order he placed. He said he will talk to his boss and let me know within a week. But when i went to his store again his boss said that he will not refund me my money,,, doesnt matter i confirmed the order or not. He said he does not trust me and my family, he only trust on his sales man. Legaly they may be right because their terms and conditions say they will not refund deposit.. But morally they were wrong. He never gave me my money back and any any thing against it. i will never go back to this store and suggest everybody to go to the stores who really keep their words...

Approximate cost of services:
$200.00
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