Firstly let me start off by saying that I thought we were hiring a reputable company but I was sadly mistaken. The initial waterproofing work completed was completed timely, however, the final concrete work on the pathway is where the nightmares begins. After several calls to get the concrete work completed, they finally showed up to complete the work. They poured the concrete with a high slope which forces the water to my neighbors house (they too complained about slope and water pooling). Ziggy or Zebby which ever name he goes by acknowledged the defect and indicated it would complete the repaired in the spring 2014. As spring approached, we sent several messages that went unanswered and then finally we arranged a repair date but he failed show up. Despite having several email communication from him stating he will repair the defective workmanship, he now claims there's nothing wrong and has refused to complete the repair. We will now have to contract a 3rd party to complete the repair at a cost in excess of $4,000. We will be taking legal action to recover this money. I would not recommend this company as they don't stand behind their commitments to customers. Extremely dissappointed.
UPDATE: JANUARY 23, 2015.
The comments made by Wet Basements are completely false as the repour never occurred and what they failed to mention is the courts disagreed with his claim and there was judgement against Wet Basement for $3400.00. Need I say more?
- Approximate cost of services:
- $8,500.00
- Company Response
As you indicated the waterproofing was done and you are satisfied with it. As we agreed concrete job was extra and we said that we can complete it in the spring as we did. You approved the final concrete job and were satisfied with the result. In the contract it states that we have to pour the contract with the slight slop in order to divert the water away from the house.