Plumber.Ca

Plumbing
Toronto ON M4E 1E6
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HomeStars  >  Plumbing in Oakville  >  Plumber.Ca  >  Broken cartridge in bath faucet
Rob C in Mississauga
Rob C in Mississauga
1 review Mississauga, ON
0/10

Broken cartridge in bath faucet

Needed my bathtub faucet replaced. Catridge leaking on an 18yo Delta who dont manufacture that cartridge anymore. Called my usual plumber but they were still a week away. Leak got very bad and was tired off turning the main on and off when water was required. Called Plumber.ca. Guy on phone was great. Quite the salesman. Whole pitch about great srvice, prices... Quickly mentioned service call charge but would be absorbed if they completed the work. Same story with all plumber outfits. Guy came quick (within half hour) checks out the tap then hands me the company binder. Wants to charge me $526 to replace a $30 cartridge. Told him this must be a joke its a 5 minute job! He says he has to turn off the main (it was already off), remove the existing unit, find a replacement, install it, test it, replace the controller, clean up and turn the water back on. in miy calculations at $526 for 5 minutes, these guys charge $6,312/hr!!!!!! TO REPLACE A CATRIDGE!!! For a laugh I asked about the price to replace the faucet with a new one I already had and install two shut off valves. He mumbled something about $1500. Thanks but no thanks. In and out in 5 minutes cost me $149.99 for a grand total of $189.48. They even had the freaking nerve to charge me an extra $20 for fuel charge!! I wouldnt call these guys if they were the only plumbers on the planet again. DO NOT CALL!!!!

Approximate cost of services:
$200.00
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Company Response

Hi, Rob.

I'm sorry for your experience and appreciate your concern. Thanks for your feedback.

David,
Plumber.ca