Ducky's Drains

Drain Services
Calgary AB T2H 0K8
Write a Review
Write a Review

Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2018 winner 4 timesBest of 2018winner 4 times

Reviews for Ducky's Drains

Average customer rating:
10 10 (231 reviews)

Sort by

Eldon Coward from Calgary
Eldon Coward from Calgary
1 review Calgary, AB
10/10

plumbing

I was out of the province on the Remembrance Day (2013) long weekend and I got a call that a drain pipe was plugged in my house. The last time I needed a plumber was 13 years ago and I didn't know anyone in the business. I was very anxious and after a few calls I was feeling even more vulnerable. By some good fortune I called Ducky's Drains and talked with Andrew. Right away I found him friendly and reassuring. He was at the house quickly and what a wonderful relief it was to have him call, describing the problem and what he did to fix it. I also found the billing amount to be very fair. I want to pass along my experience with Andrew and Manon. It's a joy to receive a service where you are treated respectfully and fairly and when you feel a sense of trust.

Approximate cost of services:
$110.00
Was this review helpful?
Company Response

Thank you so much for choosing Ducky's Drains. It was our pleasure to help you when you needed it and even more so when you were out of town. Next time you have a plumbing issue, give us a shout, Andrew would like to meet in person and put a face to the name!

Sherry from Calgary
Sherry from Calgary
1 review Calgary, AB
10/10

Sewer backup

I called Ducky's drains because we had our sewer backup into our basement on a Saturday afternoon. Ducky's was at my house within 30 min of my call. Andy was able to fix our problem even though there wasn't an evident reason for the stoppage. Andy was upfront with the cost but I was still pleasantly surprised when invoiced. He didn't charge overtime or gouge us in our time of need!

The next day Andy called because he was concerned about the lack of evidence as to the cause of the back up... He suggested that he come back with the camera to see if something more troubling could be happening in the drains...at NO charge to us!!
I'm so impressed with Ducky's Drains, they are professional and respectful and upfront with cost and timeline. I would absolutely recommend Ducky's Drains!

Approximate cost of services:
$160.00
Was this review helpful?
Company Response

Thank you for the positive review and for choosing Ducky's Drains! We are very glad we were able to go in and clear the lines for you. You were great and had such a positive attitude during an emergency situation!! We look forward to servicing you again in the future.

Amanda  from Calgary
Amanda from Calgary
1 review Calgary, AB
10/10

Drain Auger

We called them to investigate our poorly draining drains in our basement. Ducky's Drains arrived on time and was very professional looking. He went right to work with his drain camera (which is a fantastic device!). We had tree roots and he fixed the pipes right up and showed us his work after to make sure we were satisfied with his job before he left! I appreciate that! He also gave us maintenance advice and what we needed to do to keep out drains working properly. He also left the space cleaner then before he arrived! His price and workmanship was unbeatable. We have worked with many people in the past and his professionalism was outstanding. I highly recommend this business!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the very kind review on our service call the other day. We are pleased you were happy with the service and glad your pipes are draining smoothly once again. We look forward to servicing your plumbing and drain needs in the future. Thank you for choosing Ducky's Drains!!

Samantha from Calgary
Samantha from Calgary
1 review Calgary, AB

First Review

10/10

Hot Water Tank

Had an excellent experience with Ducky's Drains. Very professional and great customer service! Came to our rescue when our hot water tank gave up. We got it replaced with no problems and reasonable prices. I highly recommend Ducky's Drains to anyone!

Approximate cost of services:
$950.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for choosing Ducky's Drains and for posting such a positive review. We were happy we could help you out with your hot water tank replacement when it left you cold over the weekend. We look forward to servicing you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ducky's Drains

CONTACT: 587-439-7667 duckysdrains@gmail.com

Ducky’s Drains is primarily focused on residential drain cleaning service for all your main sewer back ups, main sewer maintenance, tree root maintenance, plugged kitchen sinks, floor drain back ups, clogged laundry drain lines and slow bathroom drains. Our residential drain cleaning and plumbing services include: - Main sewer back ups - Main sewer tree root maintenance - Plugged/clogged kitchen sink - Plugged/clogged laundry line - Plugged/clogged toilets - Plugged/clogged bathroom sinks - Slow drains - Camera and video inspections - Preventative maintenance

CATEGORIES
Drain Services and Plumbing
SERVICES
SEWER & DRAIN CLEANING SERVICES: Main sewer back ups; Slow draining and clogged fixtures; Slow draining and clogged drain lines; High pressure power flushing; Camera and video inspections; Preventative maintenance
SPECIALITIES
Plumbing and Drain cleaning Journeyman Plumber Red Seal Certified Plumber Journeyman Gasfitter (B)
WEBSITE
http://www.duckysdrains.ca
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Journeyman Plumber, Journeyman gasfitter(B) and Red Seal Certified, City of Calgary Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.