The drainage hose of my old water tank just blast off one day morning and flooded my basement. After going through all the clean up, I find Best Way Heating to be the only one that is available right the way with great rating in HomeStar.
There were obstacles to overcome when replacing the hot water tank in my basement. The access to basement is through a steep ladders, the original setup was problematic and ... etc. Jafar didn't complain nor charge any extra money despite extra hour he needed to spend and extra works need to be done.
Jafar performed his job with confidence. Regardless the time was late and there were other people calling him to ask for help, Jafar still did the job with great detail instead of rushing the installation job. Even after the installation was done, he patiently explains things and help me checking all the water outlet to make sure the pressure and everything is normal. (He actually fixed one of my faucet which has weak water flow, again, no extra charge)
One more thing which shows Jafar is a responsible person: Jafar forgot to take away the containers / cardboard of the new hot water tank which left on my front door (it was late and dark when he left) but he called back next day to apologize and came by take away the container / cardboard personally.
Its a pleasure to have Jafar to replace my old hot water tank!
- Company Response
Thank a lot for your nice review.
I'm happy that you liked our service.
Please let us know if we can help you again.