The Vac Man

Vacuum Sales & Service
Wilson Ave Toronto ON M3K 1C9
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97%

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Reviews by rating (past 12 months)

Reviews for The Vac Man

Average customer rating:
10 10 (26 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

VacMan, Dyson repair

My 10 Dyson stopped working. Luca fixed it in a timely fashion. He is a responsible, polite young man who is very skilled at Dyson repair. I can't recommend him more highly.

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Company Response

Thank you Phyllis for leaving some feedback.

SS in Toronto
SS in Toronto
2 reviews Richmond Hill, ON
10/10

Vacuum Repair

Luca is outstanding. I found Vacman.ca on Homestars and the service was beyond 10/10. Ultimately Luca repaired my older Dyson (when Dyson couldn't help) and he even took care of my mom's old Sears canister vacuum. Cost was more than fair. Service was fantastic. What really stood out was Luca's communication and care. Absolutely superb. Highest recommendation possible!

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Company Response

Thank You for sharing!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Highly recommended family business! 

My 12 year old Dyson vacuum cleaner stopped working last July.  With GTA Covid restrictions and following a frustrating conversation with Dyson Customer Service, I wasn't sure if my device could be repaired.  Fortunately, I discovered/contacted the Vac Man team!

They provide fast, friendly, courteous and professional service.  Within a few days of dropping off my vacuum cleaner, Luca was able to troubleshoot the problem, sourced a replacement part, provided a reasonable quote and repaired the unit.  He was responsive with his text messages including explanations and photos of the repair. Not only was he able to extend its life but also included a 60 day warranty.

Many thanks to the Vac Man!!!!!

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Company Response

We really appreciate you sharing your experience with us! Kindest regards!

Nick in Toronto
Nick in Toronto
1 review Toronto, ON
10/10

Central Vacuum unit replaced

Gino is amazing. Honest in giving you the option, excellent workmanship, friendly, ready to answer any of your questions.
Very fast and efficient service.
If you don’t have work done by him you are missing out a lot.

1 of 1 people found this review helpful.
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Company Response

Nick, thanks a million for sharing your experience with Vacman.ca

Geena in Toronto
Geena in Toronto
1 review Toronto, ON
10/10

Central vac no suction in house

House had no suction inside. Gino came, was super friendly and sucked out a huge clog within minutes. He also fixed my hose connection as it kept cutting out. He suggested we need to upgrade our vac unit, but didn’t pressure when I said it wasn’t something we could do at this time. Seriously friendly service, would totally recommend.

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Company Response

Thank you Geena for sharing your experience with us.

SC
SC
6 reviews Brampton, ON
10/10

Faulty relay switch

Great service! Gino quickly diagnosed my issue as a faulty relay switch and the repair was done in no time. The Vac Man is a professional, friendly and knowledgeable family business. It was a pleasure doing business with Gino and I would definitely recommend this company.

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Company Response

Thank you Susan! Your review means a lot to us!

geluntoronto
geluntoronto
2 reviews Toronto, ON
10/10

Dyson vacuum repair

If you like friendly greeting, professional work, rapid response, and modest pricing, ask for Luka. Very pleased with the experience, which I heartily endorse for others whose vacuum cleaner needs attention.

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Company Response

Thank you Glenn for sharing your experience with us, it means a lot!

Carm in Mississauga
Carm in Mississauga
4 reviews Ottawa, ON
10/10

Very knowledgeable and experienced in this field

I thought I had a clog in my central vacuum system as it had very low suction power. I went online and initially found another company who promised to send a technician in the afternoon but never did. Desperate, I managed to find The Vac Man online and Beatrice was exceedingly helpful and seemed very concerned about my dilemma. She said it was late in the day but the technician was just on his way back to the office but informed me he would definitely come by later in the evening. I was a little apprehensive at first especially after what happened with the first company. But sure enough around 7 pm I received a call saying that the technician Gino was on his way. Immediately after he arrived, he turned on the system and told me that I didn't have a clog but had a leak somewhere. I was pleasantly surprised that he was able to analyze it so quickly. And his repair only took a few minutes. I was and am extremely grateful to Beatrice and Gino for their excellent Customer Service and genuine concern.

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Company Response

Carm, thank you so much for taking the time to share your positive experience with us. We are glad to have helped you out and we hope to help you out for anything vacuum related you may need in the future. Your review is greatly appreciated.

-Luca

ericboonstra in Toronto
ericboonstra in Toronto
1 review Toronto, ON
10/10

Dyson cord repair

My Dyson vacuum stopped working due to bent electrical prongs. Luca provided a quote over the phone and approximate timeline. He stuck to the quoted budget and to the timeline. Friendly, affordable and professional service. Highly recommended.

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Company Response

Thanks for taking the time to write this review Eric!

Marie-line in Toronto
Marie-line in Toronto
1 review Toronto, ON
10/10

Vacuum repair

Brought my dyson in for repair and Luca fixed it quickly. Very polite, responds to texts and calls promptly. Very trustworthy, straightforward, honest. I would recommend him for all of you vacuum repair needs.

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Company Response

Marie-line, thank you for taking the time to write a review on Home Stars it means a lot!

Hope your Dyson continues to treat you well.

Luca ✌️

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Vac Man

Vacman. ca is Toronto's Authority in Central Vacuum Systems, providing dedicated service for the last 36 Years. We repair & install any type of central vacuum system in any type of home. We never turn a job down and we have 100% fix rate. We always get the job done. ...
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