We had very unpleasant experiences with our 2 previous contractors. In short, they are just a bunch of unprofessional contractors whose intention is to deceive naïve homeowners, especially new immigrants like us. As such, we have very little trust and confidence in any general contractors.
However, when we knew Kyle (Sharrison Painting) from the flyers in our mail box, we did not think much of engaging him. His pleasant and unaggressive demeanor made us comfortable. So when we needed to renovate my mother-in law basement suite, we thought of him and asked for a quote. He is not the cheapest nor the most expensive trades but he is willing to work with us to build a good rapport and most importantly, our confidence in him. It is hard to find a trustworthy contractor these days but Kyle certainly has my vote of confidence.
We made progress payment as each milestone is delivered. During the renovation process, we had to go for a 4 week- vacation which we have planned months ago. Kyle and his crew continued and completed the work while we were away despite our delayed payment as we were not able to write cheques from overseas. Kyle kept us informed of the renovation progress during our vacation through text and video clips. In summary, it was such a pleasant experience working with him.
Although we went a little over budget, it was expected as there were surprises behind the walls due to the age of the house. Kyle was very fair in calculating the additional costs and even deducted some costs where he was able to save us some money.
Overall, we are very pleased with Kyle and his crew. They are professional, caring and most of all, trustworthy.
- Approximate cost of services:
- $29,000.00