Jeff's work and service were both outstanding. The first time he stopped by, he scoped out the project and provided me with a couple of options, before taking the info away and providing a quote. When he came back to perform the work, he assisted in prying up 4 deck boards in order to run the gas line in the most convenient place possible, and nailed them back down upon completion - totally out of his 'scope' of work I would say, but nonetheless he did it. Because I didn't have my grill at the time of the gas line install, he then came back a couple weeks later to finish the hook-up, and answered every single question I asked him along the way with nothing but patience - he wanted to make sure I felt totally comfortable with the new gas line. When I fired up the grill for the 2nd time this past weekend, there didn't appear to be any gas flowing through the line. I called and left a message for Jeff (on a long weekend) and he called back within the hour. We troubleshot the issue over the phone and off I went! Could not have asked for a better experience from start to finish with Family Comfort. I even referred him to a friend and they said the same thing!
- Approximate cost of services:
- $290.00