Please be aware that this company sells fake products. Firoz sold us HiLook Cameras, after two weeks the system went offline. When I contacted the HiLook support on their official number and gave them the device serial number. HiLook advised that the cameras are out of warranty because theyre bought from the black market and theyre unable to verify if theyre real Hilook products. Firoz was also very unprofessional and rude during the installation, he and his team left trash everywhere on my property. After contacting Firoz to tell him that the system is fake and out of warranty, he advise he could exchange it for us for an original Hikvision DVR. When we refused because we cant trust him anymore he started ignoring us and refused to issue a refund. If you had your cameras installed by this company I would advise you to contact the manufacturer and verify that your product is real and under warranty.
- Approximate cost of services:
- $2,500.00
- Company Response
This could be a FAKE Review, we could not find any record for this possible Client in our records.
This should be taken off soon.