Canglow Windows And Doors Inc.

Windows & Doors Installation & Service
Edmonton AB T5L
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Private User
Private User
Private User reviews Ajax, ON

Unhappy with service

I had 2 doors replaced and 2 windows. Initially I liked that this company had an excellent warranty and seemed to take pride in their work. After install my door would not open and shut properly. It took 2 service calls and almost a month to have it fixed. Then the mechanism inside the door handle broke less than a month after installation. After 2 service calls and 2months of waiting I was finally told the door handle is not warrantied and I was told this upon purchase. I understand if it was a year after or even 6 months but less than 1 month? I thinkwhen a customer is paying $1700 for 1 door that a $25 door handle replacement would be worth keeping a customer.

Approximate cost of services:
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Company Response

Good Day,
We apologize to hear about your experience with us. Our team would like to discuss this further with you, if you could please contact us at (780)-761-2161 or our email: if that works better for you. Thank you for bringing this to our attention and we look forward assisting you immediately.

Best Regards,

Canglow Windows & Doors Team