First Aid Appliance Repair

Called them to fix plugged washer drain! Paid 245.00! not sure what the 80.00 quote was for. washer worked for a week then the error came back have called repededly for them to come back! all I hear is that the service guy will call back and I haven't heard a word. The person on the phone not helpful at all told me I needed to send an e-mail!! did that still nothing!! they obviously don't stand behind their work.