Maytag Gemini 2-oven gas range iwth main oven and upper broiler not functioning.
Whole experience excellent, from initial call to set up appointment. Process was explained well. Service technician (Alex) showed up near beginning of agreed 4-hr window. Very quickly diagnosed problem. Confirmed main oven ignitor not working, found broiler ignitor not working also (I had forgotten that broiler had quit, as we haven't tried to use it much recently). Replaced 2 ignitors, offered to replace upper oven main burner ignitor as preventative measure. Confirmed thermostat functioning correctly. Oven working 100%.
Very courteous, pleasant and businesslike. Explained what problem and solution were. Took extra care not to mar hardwood floor when moving range (had extension to teflon appliance rails).
Overall a very satisfactory experience.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Nothing, really.
- Any advice to offer fellow homeowners facing a similar project?