The livingroom needed a replacement ceiling fixture. The bathroom needed a dimmer switch. And I had a curious question about how a control panel attaches to the wall. Rocky arrived at the scheduled time and got to work. He added the dimmer switch, installed an overhead light, and discovered hidden clips holding the control panel. Because the ceiling fixture had incorrect instructions, that installation was postponed. After the retailer explained the diagram, we called back Paradigm so that they could reschedule Rocky to complete the service. All the little jobs are finished and the household runs smoother.

We contracted Jon and Paradigm Services to relocate a water heater and install plumbing for a small laundry closet in a basement suite renovation. The project evolved and we added a pressure valve replacement and a replacement of the hot water tank with an on demand, tankless hot water heater.

Jon was professional and reliable throughout. He delivered clear estimates when he said he would. He provided advice where he could. He arrived on the dates and at the times he said he would. The jobs took as long and cost as much as he estimated. All work was done professionally and to a very high standard of quality.

I have no hesitation recommending Jon and Paradigm highly.

Jon from Paradigm gave us professional service: from sourcing of parts for reasonable prices, good communications, and quick install (garburator), through to clarifying that we didn't need certain parts (shower handle only needed a screw and re-install for cost of labour, rather than full replacement), which reduced our costs. Will hire again!

Paradigm handled our needs with professionalism and knowledge. Jon was able to help us with a broken main valve, broken pipes from being frozen, furnace issues and a new hot water tank. Quite a number of events handled extremely well in a short period of time. What was needed was explained clearly and clear estimates were given in the beginning. We would highly recommend their services.

Arrived on time, Jon and his apprentice were both very pleasant. They replaced a builder grade kitchen faucet and separate spray wand with faucet with a built in sprayer. They left the work area cleaner than when they arrived and completed the job in less an hour. The price was very reasonable, I will definitely use them again and refer friends and family.

Outstanding service. I called Jon today and within an hour Rocky was here at my home. I have never in my life been more impressed with a company such as PARADIGM SERVICES. If you have any electrical issues you must call Paradigm Services, you wont be disappointed. I have already bookmark them for future needs.
Thanks Jon and Rocky!

Paradigm responded to our request for service promptly, dispatching a tradesperson with 24 hours. Kyle was friendly, and efficient, providing excellent customer service and quality workmanship. Would definitely recommend Paradigm and contact them for any future service requirements.

We had a persistent gas odour going on that perplexed us for months John assessed and did a fantastic job detecting and replacing the faulty pipes Quotes were all given beforehand He was on time, and extremely considerate I cannot recommend highly enough Just excellent service all around.

Great professional service. The bbq box installation was neatly built and completed as scheduled. Would recommend hiring paradigm in the future for any heat and gas related service.

As an owner of multiple properties, I've always had a good plumber on speed dial, but my usual plumber doesn't work evenings or weekends, so I have had to rely on one of the large plumbing companies in town when my usual plumber is not available, but this has resulted in some disappointing experiences depending on who showed up to do the job which was always a bit of a crap shoot. So, I decided that I needed a better alternative and that's how I came across the reviews for Jon at Paradigm which I am happy to report are 100% accurate. He is as good as his perfect reviews would suggest. I have hired Jon on two separate occasions so far and would definitely do so again without hesitation. He is honest, dependable and does excellent work. I would wholeheartedly recommend him to anyone in need of an expert plumber.