I had such high hopes for this reno, everyone was very professional and seemed to know what they were doing. The reno started 3 days late which I'm told is the norm, it took 8 days (because the plumber cancelled twice), and overall I was not happy with it. Tiles were installed chipped or cracked in half, my faucet in my shower was installed crooked, the plumber had no clue what he was doing, (thank god my contractor didn't let him leave until he fixed it) he installed my tub without following the instructions so the front panel isn't properly sealed (still!), he installed the wrong piping for my vanity so the doors wouldn't close (they decided to cut my vanity to make them close), he also took it upon himself to take pieces of my faucet that didn't fit rather than tell me. The project started beginning of June and just finished last weekend (July long weekend) because they had to come back 4 times for repairs to fix their mistakes. The PM was really helpful and friendly don't get me wrong. I think the only person who did a great job and didnt have to come back was the electrician. I ended up paying a lot more in materials than originally quoted and all the materials I paid for were taken in the end (leftover drywall etc) and it was never explained to me why the cost was significantly higher. I would not recommend using this company.
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- Company Response
Hi I'm not sure of your name or if you a customers or not since it's says Private user. I do care about your experience and I would like to speak to you.