We just bought a house and after 2 months our toilet and sinks started backing up. Then last night around 11 pm after a bathtub was drained, the floor drains in the basement overflowed and flooded the basement. We called a couple of places in the middle of the night and Mr. Rooter was very responsive. They came out the next morning and diagnosed a crack in the clay pipe which we now have to get fixed. Bad news, but it was helpful to at least temporarily get our pipes cleared out so we can think about next steps.
- Approximate cost of services:
- $300.00
- Company Response
Hi Carol, thank you for sharing your positive experience with Mr Rooter. We are a 24/7 company and make our best effort to understand and appreciate the customer's needs in every situation no matter what time it may be! We are also happy to hear that you have a plan in place and we hope to assist you soon! Thank you for choosing Mr Rooter and have a great day!