We've had a leaky valve that has been causing us concern and trouble over a couple of years. I saw an advertisement for Mr. Rooter and called on a Sunday. They answered immediately and confirm an appointment for a day later - it was not an emergency situation. I received an email with the plumber's photo so I knew who to expect. They do not charge by the hour, so the plumber took the time to explain my options - He was kind and courteous. He fixed the leak and made other suggestions that can improve our bathroom to make it more efficient. I was charged a lot less than anticipated. We are so relieved and very happy.
- Approximate cost of services:
- $100.00
- Company Response
Hello Stephanie, thank you for taking the time to share your positive experience with our technician and Mr Rooter.Our plumbers draw from years of training and experience to produce an accurate estimate before they start on the job. They explain exactly what steps are required for the repair or replacement and how much it will cost so you can decide if you want to go through with it. At Mr Rooter we respond in a timely fashion even completing the work for our customer's on Sundays without charging extra for being a weekend! Thank you for choosing Mr Rooter and have a fantastic day!