I just wanted to do a review on my aluminum roof that was installed back in February of 2015. The roof has been great and certainly has increased the value of our house. Why I am writing this rating now is because of the follow up warranty that Classic Products Roofing Systems Inc did recently. I was in the attic and noticed some moisture in an area by the ridge venting so I called the president Darryl Brubacher to discuss. Quite frankly I was expecting to get the cold shoulder but it was quite the contrary. Darryl said he would be out that week to look at it. After inspection Darryl said that the ridge venting was faulty and said he would change the ridge vent system and have the material ordered immediately. Within 4 weeks he called to say they would be up to replace. Sure enough, Matthew showed up and put 2 days labour in to replace and the roof venting is now repaired. I cant say enough on how it is the back up service after the initial install is done that really makes the difference between good and best! Thank you Darryl for honouring your work after 6 years!
- Company Response
Hi Brian. Thank You for your review. We don't run into a lot of problems, but if we do we try to make sure we rectify the issue as soon as possible. Thank you for your patience as we figured out a solution to your problem. Thanks Darryl