Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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88%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.8 10 (342 reviews)

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Michael in Pickering
Michael in Pickering
1 review Pickering, ON
10/10

Boiler Repair

I contacted Mario for a boiler repair and he and his team were punctual, professional and completed our repairs under very challenging circumstances. I was very impressed with the end result and their pricing was reasonable for the great quality we got. I will definitely be calling Thermocool in the future! Highly recommend!

Approximate cost of services:
$1,400.00
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Company Response

Hello Michael, thank you for sharing your experience.
From all of us at Thermo Cool Mechanical we would like to thank you for allowing us the opportunity to provide you with our services. We look forward to hearing from you in the future. Please follow us on social media for spring promotions.

Thermo Cool Mechanical

IRMA
IRMA
1 review Toronto, ON
10/10

Install new fan motor

Professional and polite. Detailed in checking everything to ensure heat pump was running smoothly after installing the new fan motor.
Fair parts and labor cost! Would strongly recommend to friends!

Approximate cost of services:
$730.00
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Company Response

Hello Irma, thank you for sharing your experience. Please stay connected to our facebook, Instagram and Twitter for seasonal promotions.

Thermo Cool Mechanical

anonymous
anonymous
1 review Toronto, ON
10/10

Replacement of a heat pump, fan motor and thermostat

Work was accomplished in the promised time of two and a half hours. Thermo Cool's technicians are personable, prompt and informative. Josh did the initial appointment and recommended a new unit. Michael did the installation and explained the new programmable thermostat.

Approximate cost of services:
$3,400.00
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Company Response

We at Thermo Cool are pleased to hear you are happy with our customer service. I will be sure to pass on your kind words to Josh and Michael.

Thermo Cool Mechanical

happy
happy
1 review Toronto, ON
10/10

condo heat pump replacement

Well done! Efficient and pleasant service person who took out old unit and installed new one.

Approximate cost of services:
$3,400.00
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Company Response

Thank you! We are pleased to hear you are happy with our customer service.
Enjoy your new HVAC unit and please stay in touch on social media for future spring / fall promotions on maintenance.

Thermo Cool Mechanical

ajbax.lt
ajbax.lt
1 review Brampton, ON
10/10

Replaced MagicPak gas furnace and air conditioner in a condo.

My furnace became unusable. I found a number for Thermo Cool and called them for a quote. They were courteous and efficient and asked for some information about the existing unit which I was able to supply. I got a quote which was 75% of the amount of another quote I received and Thermo Cool's quote was for a higher efficiency furnace. The unit was ordered and installation was scheduled. The crew came on time, was knowledgeable and courteous and completed the job without damage or incident. Very satisfied with their work.

Approximate cost of services:
$8,500.00
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Company Response

On behalf us all of us at Thermo Cool Mechanical, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience. We will be sharing your feedback on our team. Enjoy your new MagicPak and please stay in touch for future spring / fall maintenance.

Thermo Cool Mechanical

Through n.
Through n.
1 review Toronto, ON
0/10

HVAC

Thermal Cool came to fix my HVAC 2 weeks ago.
They sent a junior to evaluate my HVAC and he was baffled so I had to pay for a second visit by a senior mechanic just to analyze my problem.
Thus I had to pay for TWO visits ($200 EACH. Total: $400.00) Why send an incompetent mechanic for a repair job?
Then Thermal Cool said my parts were extremely rare and they were actively looking for OVER A WEEK.
Since we were freezing for almost 2 weeks, I fired Thermal Cool and I called another company who:
-Came in one day -Got the parts the next day -Repaired my HVAC on the 3rd day.
Their work cost $1,000 VS Thermal Cool's quote of more than double; $2,300.00!!! (Even worse, Thermal Cool were refusing to warranty their own $2,300 job)
So my HVAC is working perfectly.
All the while I was freezing, Thermal Cool's advice was that my HVAC was not not worth fixing.
It seemed to me that Thermal Cool only wants to sell new HVAC's by making it so difficult to repair.

Approximate cost of services:
$2,300.00
2 of 2 people found this review helpful.
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Company Response

Hello, we are sorry to hear you did not have a positive experience. We at Thermo Cool Mechanical do our very best to maintain customer satisfaction and your concern is taken very seriously. With respects to the service provided at your suite, if you would like to contact me I can further review your file.

Thermo Cool Mechanical

Angela 905-264-8099 x 224
Thermo Cool Mechanical

albertolalli
albertolalli
3 reviews Toronto, ON
10/10

Heat pump replacement

My heat pump was not working. A technician came to assess the matter. Determined that the pump needed to be replaced. The following day two technicians came took the old one and disposed of it; a new pump was istalled and they left when they were satisfied that the pump was working correctly.

Approximate cost of services:
$3,200.00
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Company Response

Thank you for taking the time to share your experience. We are happy to hear the Thermo Cool Mechanical team was able to provide you with prompt service.
Keep warm!
Thermo Cool Mechanical

EROLES
EROLES
1 review Mississauga, ON
8/10

heating

needed a new motor
I leave the motor running always to circulate air i would have like to motor to run at a very low speed and then when the furnace comes on to a high speed not very high

Approximate cost of services:
$640.00
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Company Response

Hello,
Thank you for sharing. Should you require technical assistance on your fan motor please contact our office directly and we could further assist.
905.264.8099.
Thermo Cool Mechanical

KAYDEAN1
KAYDEAN1
2 reviews Toronto, ON
10/10

Replace valve in heating unit in condo

The repair person evaluated the problem
and fixed it carefully but promptly.

He was also friendly and considerate.

Approximate cost of services:
$344.00
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Company Response

Thank you from all of us at Thermo Cool Mechanical.
Thermo Cool Mechanical

sipa
sipa
1 review Toronto, ON
10/10

Replacement of heating unit (pump, thermostat, hoses, etc.) in my condo.

My heating pump died right after the first cold spell we had recently. Phoned Thermo Cool Mechanical and they were super responsive (thank you Tina!). They gave me the first available appointment and offered to move me up the schedule should someone cancel. The technician, Jamie, showed on time, super knowledgeable and professional. Given the upcoming second cold spell, he did everything he could do to replace the unit ahead of it. Thank you Jamie!
I am very happy with the company. That old adage - "you get what you paid for" proved itself true again.
Excellent job guys!

Approximate cost of services:
$3,200.00
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Company Response

Thank you for such a positive review! We work really hard to provide exception customer service. I will be sure to pass on your review to all the staff at Thermo Cool Mechanical.
Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.